What is Practice/Clinic Management System: Benefits and Modules
Practice/Clinic management system is a centralized system that automates and streamlines daily administrative, financial, and operational tasks by efficiently handling scheduling, patient records, billing, and claims.
Benefits
- Enhanced workflow
- Reduced workload
- Maintain patient records/history.
- Maintain stock data
- Help in generating revenue.
- Secure payment gateway
Must have a module in practice/clinic management software:
- Appointment Scheduling
- Electronic health records
- Billing and claim management
- Inventory/Pharmacy management
- Clinic expense module
- Reporting and Analytics
- Integration and the coordination of various departments
Security & Privacy Features
- Role-based access control (patients, doctors, admins)
- Data encryption Advanced Encryption Standard for sensitive patient information
- Secure payment processing with SSL and PCI-compliant gateways
- JSON Web Token (JWT) authentication for secure session management
- Designed with General Data Protection Regulation (GDPR) & Health Insurance Portability and Accountability Act (HIPAA) -style compliance goals

Practice/Clinic Management System Market Size & Outlook
The global practice management system market size was recorded at USD 14.45 billion in 2024, and is projected to reach USD 25.54 billion by 2030 with a CAGR of 10.19% between 2025 and 2030.

The Indian practice management system market size was recorded at USD 522.3 million in 2024, and is projected to reach USD 1,049.0 million by 2030 with a CAGR of 12.6% between 2025 and 2030.

Clinic Workflow Transformation: Before & After PMS/CMS


Top PMS/CMS Companies in India Making an Impact

PMS/CMS Vendor Performance Quadrant

PMS/CMS Vendors Ranked by Strategic Direction & Execution Capacity

Practo
Practo is a health-tech company, dedicated to improving health outcomes by enabling patients and healthcare providers to make informed decisions. Backed by leading global investors and known for its strong product depth, Practo has demonstrated consistent growth and achieved operating profitability in FY25, reflecting a mature and sustainable business. With a continued focus on technology, compliance, and integrated care delivery, Practo positions itself as a key enabler of India’s digital healthcare infrastructure.
- Established: 2008
- Leadership: Shashank ND, Abhinav Lal, and Siddhartha Nihalani
- No. of employees: 501-1,000 employees
- Head office: Bengaluru, Karnataka, India
- Presence: Pan India and International
- Customizability: Full customization
Product Offerings:
- CMS/PMS
Deployment:
- Cloud
Hosting Platform: AWS
Mobile application: No
Compatible Devices: mobile phones, desktops, laptops, and tablets
Login & Access Control: Email/phone number-based password and OTP login
Strengths:
Practo uses 256-bit end-to-end encryption for data confidentiality.
Specialized EMR’s: Yes
Revenue: ₹234 crore ( FY25)
Funding: ~$228 M in 9 rounds
Key Markets: India, Southeast Asia, the Middle East, and Africa
Features:
- Sends a reminder message automatically to the patient before the consultation and follow-up visit via SMS.
- Appointments can be scheduled and rescheduled.
- Frequency chart for vitals.
- Templates for diagnosis, test, complaints, and, advice can be customized.
- Doctor can view patient’s history and prescription.
- Lab reports can be uploaded into the EMR.
- E-prescriptions can be shared through Whatsapp, and Email.
- The software automatically sends a feedback request to the patient after checkout and stores the response. Doctors can display this feedback on their Practo profile.
- A dedicated module that tracks income, electric bills, and phone bills.
- Multiple reports and analytics for OPD, pharmacy, monthly patients, sales analysis, etc.
- Integrated pharmacy module for automated alerts for low stock levels, near-expiry medications, and expired batches.
- Pharmacy dashboard display comprehensive procurement analytics, including supplier management and batch-wise tracking.
Partners: Fortis hospital, Tata AIA Life strategic partnership, SIS Group Enterprises corporate health plans
Price of software: 30 doctors and unlimited users
1 Year – 17,988 + GST = ₹ 21,226 * GST
2 Year – 35,976 + GST = ₹ 42,452 *GST
4 Year – 47,952 + GST = ₹ 56,583 *GST
Compliances: HIPAA, ISO 27001, ABDM
Training & Service: Yes, online training available.
Service Level Agreement (SLAs): 99% uptime SLA.
Testimonial:
The shift from manual to automated setup showed results instantly. Practo Ray’s appointment reminders dropped no-shows by over 70% by sending reminder SMSes just hours before the appointment — Smile Dental Clinic.
EkaCare
Founded in 2020, Eka Care operates in the healthcare sector, offering a platform for personalized digital health tracking and management solutions for individuals. The company initially focused on providing remote monitoring services for chronic disease management and has since evolved to offer a comprehensive suite of wellness programs and telemedicine consultations to users.
- Established: 2020
- Leadership: Vikalp Sahni, Deepak Tuli, and Abhishek Begerhotta
- No. of employees: ~204 (51-200) employees
- Head office: Bengaluru, Karnataka, India
- Presence: Pan India and International
- Customizability: Full customization
Product Offerings:
- EMR
- CMS
Deployment:
- Cloud
Hosting Platform: AWS
Mobile application: Yes
Compatible Devices: Mobile phones, desktops, laptops, and tablets
Login & Access Control: Email-based OTP login
- Voice-enabled AI Prescription
- Doctors can dictate notes in multiple languages.
- Doctors can dictate consultation details, and AI auto-maps symptoms, diagnosis, prescriptions, lab tests, advice, and follow-ups, with full edit control before finalizing.
- Users can use AI to instantly analyze a patient’s past prescriptions and clinical notes, generating a concise health summary that helps doctors quickly understand the patient’s condition and plan the next course of treatment.
- AI reads lab reports from uploaded photos, extracts values, highlights abnormal results, and lets doctors copy selected data directly into the prescription without manual entry.
- Distributor invoices can be uploaded via image capture; AI auto-captures batch, expiry, MRP, purchase price, and quantities.
Specialized EMR’s: Yes
Revenue: ₹34.8 Cr+ (FY24)
Funding: $19.50 Million
Key Markets: India, Singapore, Indonesia, Philippines,
Features:
- Teleconsultation
- Lab reports can be uploaded into the EMR.
- Patient history, vitals, and past prescriptions visibility
- The image annotation feature is available.
- Templates for medication, lab tests, and procedures can be customized.
- Doctors can analyze trends across current and past lab reports to drive informed clinical decisions and proactive patient monitoring.
- An automatic message is sent to patients via SMS and WhatsApp for the follow-up appointment.
- Doc Assist AI interprets images and patient data to generate treatment insights and diet plans.
- Doctors can view all clinic patients with complete history, prescriptions, treatment plans, medical records, and receipts from a single dashboard.
- Detailed reports by date, service, and payment mode with downloadable data, including pending dues and patient-wise revenue visibility.
- Analytics on appointments, waiting time, new vs returning patients, prescriptions, diagnosis-wise and symptom-wise trends, lab tests, and procedures.
- An integrated pharmacy dashboard provides real-time visibility of sales, stock levels, pricing (MRP, purchase, GST), expiries, and distributor payables.
- Provides item-wise margin analysis, distributor comparison, monthly profit–loss visibility, and insights into fast-moving, non-moving, overstocked, and understocked inventory.
Technology partners: Samsung India
Price of software: For 1 doctor and 2 users
1 Year = ₹18,749 + Pharmacy Module (₹10,000) + GST
Software with vice AI add-on = ₹25,000 + GST + Pharmacy Module (₹10,000) + GST
Compliances: HIPAA, NHA, ISO, ABDM, FHIR
Training & Service: Yes, online training available.
Service Level Agreement (SLAs): 99% uptime SLA.
Testimonial:
Eka. care has helped me to view my patients’ complete medical history at a glance. Features like single-page Rx have helped me to bring down my prescription writing time drastically.- Dr. Srinivas, Gastroenterologist
KiviHealth
KiViHealth is a healthcare IT company with a mission to streamline clinical operations. It gained traction among clinics, polyclinics, and individual practitioners for its intuitive digital prescription tools, appointment scheduling, billing automation, and patient communication features. With its continued focus on accessibility, innovation, and user-centric design, KiViHealth plays a significant role in India’s healthcare digitization journey by bringing advanced, affordable, and scalable technology solutions to medical practitioners across the country.
- Established: 2015
- Directors: Rajandeep Singh and Bhanu Mahajan
- No. of employees: ~(51–200) employees
- Head office: Gujarat, India
- Presence: Pan India and International
- Customizability: Full customization
Product Offerings:
- PMS/CMS
- EHR
Deployment:
- Cloud
Hosting Platform: AWS
Mobile application: Yes
Compatible Devices: Mobile phones, desktops, laptops, and tablets
Login & Access Control: User ID and password
Strengths:
- 256 Bit encrypted security gateways
Specialized EMR’s: Yes
Revenue: ₹27.0 Lakh+ (FY18)
Funding: Raised ~$400K in pre-Series A funding; total early-stage funding of ~$0.7M before acquisition by Netmeds (2019)
Key Markets: India
Features:
- Voice-to-text feature is available.
- The software integrates directly with Google Business. After checkout, patients receive a direct Google review link, and the positive reviews are posted on Google directly.
- An automatic message is sent to patients via SMS and WhatsApp for the follow-up appointment.
- Templates for medication, lab tests, and procedures can be customized.
- Appointments can be scheduled and rescheduled.
- User can track the patient’s history.
- Doctors who prefer handwritten prescriptions can upload them later, so all records remain digitally stored for future use.
- View real-time analytics for patient totals, revenue, outstanding dues, and disease-based statistics.
- Users can upload lab reports, scans, prescriptions, and images through a mobile phone and a computer system.
- Prescriptions can be automatically or manually sent to patients through WhatsApp, SMS, and Email.
- If the pharmacy is integrated, the name of the prescribed medicine is auto-populated.
- The inventory management module tracks stock, expiry, usage, purchase orders & invoices, return stock, and vendor-wise tracking.
- Manage and visualize clinic overhead, including staff salaries and utility costs, through expense tracking and graphical reports.
Partners: Netmeds
Price of software: The software price is includes unlimited users, devices.
- For 1 Year: 12000+ GST = 14,160
- For 3 Year 25000 + GST = 29,500
- For 5 Years 38000+ GST = 44,000
Compliances: HIPAA
Training & Service: Yes, online training available.Service Level Agreement (SLAs): 99% uptime SLA.
Testimonial:
We’ve started using the Kivi Health app for our hospital EMR and it’s worked really well for us. It’s a complete solution that handles OPD, IPD, billing, and overall workflows very efficiently. The interface is clean and it manages both patient and administrative tasks smoothly. Also want to highlight the training sessions by Mr. Aditya Mukherjee — they were detailed, practical, and cleared all our doubts. Made it very easy for our staff and doctors to adapt to the software. This EMR is quite comprehensive. Overall, a solid, reliable EMR platform that delivers on what it promises. Happy to recommend it. – Parkalp
Clinicea
Clinicea is a globally recognized cloud-based clinic management and Electronic Medical Record (EMR) software platform designed to streamline clinical and administrative workflows for healthcare providers of all sizes. With a presence in key markets, India, with a registered office in Kolkata and a global headquarters in Singapore, Clinicea continues to grow as a trusted practice management solution for modern healthcare organizations.
- Established: 2012
- Directors: Lalit Surana and Hemesh Soni
- No. of employees: ~11-50 employees
- Head office: Kolkata, India
- Presence: Pan India and International
- Customizability: Full customization
Product Offerings:
- CMS
- EMR
Deployment:
- Cloud
Hosting Platform: Microsoft Azure
Compatible Devices: Mobile phones, desktops, laptops, and tablets
Login & Access Control: User ID and password
Strengths:
- Multiple reports can be merged into a single unified report.
- Software automatically sends a consolidated email with all medicines that are expiring soon to the user.
Specialized EMR’s: Yes
Revenue: Not disclosed
Funding: Not disclosed
Key Markets: India, Singapore, UAE, Australia, Kenya, Slovenia
Features:
- Custom report creation is supported.
- Multiple reports can be merged into a single unified report.
- Appointments can be scheduled and rescheduled.
- Templates for medication, lab tests, and procedures can be customized.
- Intuitive color-coding.
- Simple drag-and-drop rescheduling with instant patient notification.
- Inventory management system that includes real-time notifications for low stock and expired medicines to prevent supply chain disruptions.
- Users can generate graphical reports to track medicine sales, the highest-selling products, profit, and overall margins in one view.
- Purchase orders can be generated with minimal manual intervention.
- If an inventory order is partially received, users can save it as a draft and complete it later once the full order is received.
- The platform delivers detailed insights into patient throughput, appointment status, and comprehensive revenue analytics across products and providers.
- E-prescriptions can be shared through WhatsApp, SMS, and email.
- Automatic messages can be sent to patients via SMS and WhatsApp for the follow-up appointment.
- Feedback request link to the patient.
- Lab reports can be added
- R&D on voice-to-text is ongoing.
- Patient’s history can be viewed on the same page along with the EMR.
- For negative feedback, the software will send an instant alert to the authorized person via WhatsApp, SMS, and email with the patient’s information.
- Extra charge for data migration.
Partners: Twilio, Plivo, SMSGlobal, Mailchimp, TeleCMI
Price of software: Unlimited users with 1 doctor.
1-year- 23,900+ GST
2 years- 47,800 + GST (Get 28 months)
3-year- 71,700 + GST (Get 42 months)
Compliances: HIPAA, GDPR, Dubai Health Authority.
Training & Services: Yes, online training available.
Service Level Agreement (SLAs): 99% uptime SLA
Testimonial:
Clinicea is a one-stop shop portal for the many things needed to operate seamlessly and efficiently- from medical care documentation to billing, inventory, marketing, quality improvement and tracking, regulatory support, and more. Clinicea is also evolving as it should with the times we live in. – Dr. Ogo, Co-founder, Kidney Solutions
Pappy Joe
Pappy Joe is a healthcare software company offering solutions for clinics and hospitals. This platform is used by thousands of practitioners across multiple regions, including India, the Middle East (such as the UAE), and parts of Africa, to help healthcare providers enhance operational efficiency, improve patient care, and consolidate administrative workflows.
- Established: 2010
- Directors: George Kuriakose and Joji George
- No. of employees: ~(51–200) employees
- Head office: Kerala, India
- Presence: Pan India and International
- Customizability: Full customization
Product Offerings:
- CMS/PMS
- EMR
- RCM
Deployment:
- Cloud
Hosting Platform: AWS
Compatible Devices: Mobile phones, desktops, laptops, and tablets
Login & Access Control: User ID and password
Strengths:
- Single-page EMR consultation
- For maintaining lab reports, lab module is available.
Specialized EMR’s: Yes
Revenue: ₹87.3 lakh
Funding: Not disclosed
Key Markets: India, Middle East, Africa, Oman, USA, Europe,
Features:
- Automatic messages can be sent to patients via SMS and WhatsApp for the follow-up appointment.
- Video consultation via Zoom call and Google Meet.
- A doctor can view and track a patient’s previous history, lab reports, procedures, etc.
- Consent form option is available.
- Appointments can be scheduled and rescheduled.
- The software integrates directly with Google Business and after checkout, patients receive a direct Google review link.
- Positive feedback are posted and negative feedback will be reflected only inside the software.
- Graphical view of the patient’s vitals.
- Templates for medication, lab tests, and procedures can be customized.
- Send a reminder message automatically to the patient before the follow-up visit.
- E-prescriptions can be shared through WhatsApp, SMS, and Email.
- Voice-to-text feature.
- Can streamline patient engagement by utilizing the communication module to broadcast reminders, results, and clinic announcements directly via WhatsApp or SMS.
- Reports or files can be uploaded into the patient’s dashboard
- The reports dashboard includes patient reports, appointment reports, invoice reports, daily summary reports, amount due, etc. Also, the dashboard entails a detailed graphical view.
- The pharmacy module provides robust inventory control, allowing users to streamline the management of medication stocks, clinical supplies, and procurement workflows.
- Low stock reminders.
- Manage clinic finances with a dedicated module that tracks income versus expenses and provides intuitive graphical overviews for better financial oversight.
Partners: Not disclosed
Price of software: For 6 doctors and unlimited users
3 year- 35,000
5 year- 65,000
Compliances: HIPAA, GDPR
Training & Services: Yes, online training available.
Service Level Agreement (SLAs): 99% uptime SLA.
Testimonial:
I have been using PappyJoe for 2 years , and it has been perfectly customized for physiotherapist with detailed procedure entering and invoicing. The team support has been excellent throughout. -Dr. Vinod, Physiotherapists
TatvaCare
TatvaCare is an Indian digital health technology company focusing on improving healthcare through technology-enabled solutions for both healthcare professionals and patients. Its aim is to bridge gaps between patients and doctors with data-driven digital tools. It builds platforms that help with chronic care management, practice digitization, and personalized care delivery.
- Established: 2020
- Directors: Gouri Gore, Gunjan Jain, Manoj Balaji, and Javed Khan
- No. of employees: ~ 286 (200-500) employees
- Head office: Ahmedabad & Bengaluru, India
- Presence: Pan India and International
- Customizability: Full customization
Product Offerings:
- CMS/PMS
- EMR
- Digital Therapeutics (DTx)
Deployment:
- Cloud
Hosting Platform: Microsoft Azure
Compatible Devices: Mobile phones, desktops, laptops, and tablets
Login & Access Control: User ID and password
Strengths:
- Doctor can edit the same e-prescription for up to 24 hours.
- Smart Sync Device is used by doctors who are comfortable with pen and paper. It includes a Smart Ink Pad with a digital pen.
- Smart Sync Device enables clinicians to write prescriptions on paper while automatically capturing and converting every detail into digital records in real time.
- Support Clinical Decision Support System (CDSS).
Specialized EMR’s: Yes
Revenue: ₹17.9Cr
Funding: Not disclosed
Key Market: India
Features:
- Appointments can be scheduled and rescheduled.
- Automated messages can be sent to patients via SMS and WhatsApp for the follow-up appointment.
- More than 150,000 medicine SKUs have been preloaded,.
- Doctor can create and manage custom templates for disease, examination, diagnosis, and procedure.
- Doctor can upload patients’ files and reports into the patient portal.
- E-prescription can be shared via WhatsApp.
- Templates for medication, lab tests, and procedures can be customized.
- The pharmacy dashboard provides comprehensive analytics on purchase invoices, supplier performance, and batch-wise inventory tracking, alongside automated sales and collection reports available on a daily, weekly, or monthly basis.
- Maintain full oversight of pharmacy stock by tracking low inventory, upcoming medication expiries, and expired batches in real-time.
- Users can view multiple reports and analytics for OPD, pharmacy, patients, sales analysis, doctor-wise, etc.
- Voice-to-text feature.
Partner: Visit Health, Google partner
Price of software: This price is applicable for 2 doctors with unlimited users
One-time cost for the Smart Sync Device = 11,000+ 18% GST
1 year software cost= 12,000+ 18% GST
1 year software cost with voice Rx module 16,000+ 18% GST
CDSS- 4,000 + 18% GST
Compliances: ABDM, NHA
Training & Service: Yes, online training available.
Service Level Agreement (SLAs): 99% uptime SLA.
Testimonial:
Earlier, I was only using a physical method of record-keeping. After using TatvaPractice, it has been a massive improvement. It’s intuitive, user-friendly, and has simplified practice management. Highly recommended to doctors / anyone in the Hospital industry- Dr. Abhijit Priyam’s
HealthPlix
HealthPlix is an Indian health-tech company that offers an integrated platform that includes EMR, e-prescriptions, clinic and hospital management tools, patient engagement solutions, and advanced AI-driven clinical intelligence. Backed by reputed global and Indian investors such as Lightspeed, Chiratae Ventures, JSW Ventures, Kalaari Capital, Avataar Ventures, SIG, and BlackSoil Capital, HealthPlix has raised funding across multiple rounds to fuel product innovation and market expansion.
- Established: 2014
- Directors: Sandeep Gudibanda and Chaitanya Raju
- No. of employees: ~176 (201-500) employees
- Head office: Karnataka, India
- Presence: Pan India and International
- Customizability: Full customization
Product Offerings:
- CMS/PMS
- HMS
Deployment:
- Cloud
Hosting Platform: AWS
Mobile application: Yes
Compatible Devices: Mobile phones, desktops, laptops, and tablets
Login & Access Control: User ID and password
Strengths:
- The platform functions as an intelligent clinical assistant, automating documentation during consultations so that practitioners can prioritize patient engagement over data entry.
- Using 256-bit encryption for data confidentiality.
Specialized EMR’s: Yes
Revenue: ₹30.9 crore (FY 24)
Funding: ~USD 38.5 Million
Key Market: India
Features:
- The user can upload patients’ files and reports into the patient portal.
- Doctors can view a patient’s history and prescription.
- Voice-to-text feature.
- Templates for medication, lab tests, and procedures can be customized.
- Multi-language support.
- E-prescriptions can be shared through WhatsApp and SMS.
- Doctors can generate medical certificate through software.
- Patient’s photo can be captured and stored in the patient’s portal.
- User can view detailed billing reports.
- Automatic message is sent to patients via SMS and WhatsApp for the follow-up appointment.
- Appointments can be scheduled and rescheduled.
- Users can access a comprehensive analytics suite featuring patient demographics and volume, including retention rates, appointment trends, and gender-based distribution.
- Software is integrated with the pharmacy module, where users can get alerts for low stock, expiring medicines, etc.
- Pharmacy dashboard offers comprehensive procurement analytics, including supplier management and batch-wise tracking. It also generates automated daily, weekly, and monthly reports for sales and collections.
- Two types of versions: Healthplix Pro and Healthplix Elite
- Healthplix Elite is the advanced version of the software that supports multiple clinic setups without any additional charges.
- HealthPlix creates an online portal for doctors that enables video consultations with patients via other platforms like Zoom, Google Meet, etc.
Partners: Not disclosed
Price of software:
Healthplix Pro:
1 Year= 12,000 + GST= 14,160
Healthplix Elite:
1 Year= 18,000 + GST= 21,240
Compliances: HIPAA, DISHA, ISO
Training & Services : Yes online training available.
Service Level Agreement (SLAs): 99% uptime SLA.
Testimonial:
The best part about HealthPlix is that it allows me to send prescriptions to my patients in the language they prefer such as Hindi, Bengali, etc. With some practice and understanding of which patients can be teleconsulted and who needs to be seen in person, medical practitioners can perhaps see more patients and deliver better patient outcomes with HealthPlix.- Sanjeev Gulati, Nephrologist
DocPulse
DocPulse is a cloud-based healthcare software company that provides digital solutions for hospitals, clinics, doctors, labs, pharmacies, and multi-location medical centers. Its platform includes Hospital Information Management Systems (HIMS), Clinic/Practice Management Software, Electronic Medical Records (EMR), billing & appointment systems, telemedicine, and more tailored healthcare operations tools.
- Established: 2012
- Directors: Prashant Parameshwar Hegde and Sampath Kuve
- No. of employees: Range (11-50) employees
- Head office: Bengaluru, Karnataka, India
- Presence: Pan India and International
- Customizability: Full customization
Product Offerings:
- HIMS
- CMS/PMS
- EMR
Deployment:
- Cloud
Hosting Platform: Google Cloud
Compatible Devices: Mobile phones, desktops, laptops, and tablets
Login & Access Control: User ID and password
Strengths:
- Based on our research, we did not identify any key differentiating features.
Specialized EMR’s: Yes
Revenue: ~₹1.13 Crore FY25
Funding: ~$33.5K (Single early-stage round)
Key Markets: India, the Middle East, and Africa
Features:
- The system shows the patient’s previous dues.
- Templates for medication, lab tests, and procedures can be customized.
- Add notes using speech-to-text.
- Lab reports can be uploaded into the EMR.
- Patient history, vitals, and past prescriptions visibility.
- Appointments can be scheduled and rescheduled.
- E-prescriptions can be shared through WhatsApp, SMS, and Email.
- Multiple language support.
- If the pharmacy is integrated, the name of the prescribed medicine is auto-populated.
- The pharmacy module includes stock management, purchase orders & invoices, return stock, and vendor-wise tracking.
- An automatic message is sent to patients via SMS and WhatsApp for the follow-up appointment.
- Users can generate daily, weekly, and monthly pharmacy insights, including comprehensive summaries, staff-specific collections, stock movement, and purchase payment tracking.
- Admin can access detailed analytics reports insights such as doctor performance, daily collections, and comprehensive billing summaries.
Partners: Not disclosed
Price of software: Base package charges for 3 users Rs 1800 per month and Rs 21600 per year. One-time setup cost is Rs 5400. For additional users, Rs 600 per month or Rs 7200 per year.
Compliances: HIPAA
Training & Services: Yes, online training available.
Service Level Agreement (SLAs): 99% uptime SLA.
Testimonial:
The DocPulse system has proven to be very useful and has really improved the services in my clinic. I highly appreciate and highly recommend it.- Dr. Anthony (Diabetologist, Kenya)
Healcard
Healcard is a cloud-based healthcare technology platform designed to transform how patients access care and how healthcare providers manage their practices. The platform aims to make healthcare more accessible and transparent while empowering individuals to take charge of their health journey. It is a comprehensive digital health solution for hospitals and clinics.
- Established: 2018
- Directors: Kalpesh Tarsariya
- No. of employees: ~51-200 employees
- Head office: Gujarat, India
- Presence: Pan India and International
- Customizability: Full customization
Product Offerings:
- CMS/PMS
- EMR/EHR
- HIMS
- LIMS
Deployment:
- Cloud
Hosting Platform: AWS
Compatible Devices: Mobile phones, desktops, laptops, and tablets
Login & Access Control: User ID and password
Strengths:
- Healcard generates a unique QR code for each facility, enabling seamless patient self-registration. This automated intake process significantly reduces administrative overhead and minimizes front-desk congestion.
- Doctors can view patient history, reports, analytics, and notes on a single screen in a unified interface.
- Doctor can compare two image reports on a single screen.
- Single-page EMR
- Using 256-bit encryption for data confidentiality.
Specialized EMR’s: Yes
Revenue: ~$577 K (FY 23-24)
Funding: Not disclosed
Key Market: India
Features:
- Multi-language support.
- Templates for medication, lab tests, and procedures can be customized.
- Appointments can be scheduled and rescheduled.
- Users can access a comprehensive analytics suite featuring granular data on patient demographics, retention rates (new vs. returning), appointment trends, and revenue growth.
- A doctor can view a patient’s history.
- User can create and manage standardized clinical protocols, including medication sets, laboratory requests, and procedural notes.
- Automatic message can be sent to patients via SMS, email, and WhatsApp for the follow-up appointment.
- Users can store files and reports captured by the camera, system, and software image library.
- Two types of review links can be sent for patient feedback: Google link and HealCard platform link.
- Pharmacy dashboard includes analytics such as sales, top-selling medicines, and maintains stock.
- Pharmacist can easily view the list of out-of-stock medicines and the list of expired drugs.
- Dedicated module that tracks income, electric bills, and phone bills.
- AI-assistant feature under development, where doctors dictate notes, which are auto-converted and placed in the correct EMR fields.
- Automatic voice call reminder, where the system generates a call to the patient before the follow-up and remind them about the appointment
Partners: Google Partner
Price of software: For 3 users
1 year =16,999 + GST
3 year =41,999 + GST
5 year =64,999 + GST
1200 extra users for a year.
Compliances: HIPAA, ABDM, NHA, ISO
Training & Services : Yes, online training available.
Service Level Agreement (SLAs): 99% uptime SLA.
Testimonial:
Healcard has revolutionized patient care at Faith Hospital and ICU. Streamlined workflows, improved medication management, and real-time inventory control have boosted efficiency for both doctors and pharmacists. Patients experience faster prescriptions, clearer communication, and easier access to their health information. Healcard is a win-win for hospitals and patients.- Dr. Samir Malek, Family Physician.
DoctoSmart
Doctosmart is a cloud-based healthcare IT company with a mission to seamlessly connect doctors, pharmacies, care providers & patients through a robust, easy-to-use & and intuitive technology platform. Its clinic/practice management software provides a specialized solution for dentists, ophthalmologists, pediatricians, ayurveda practitioners, etc.
- Established: 2020
- Directors: Charles Vinod Kumar and Pratheesh Mahendran
- No. of employees: Range (11-50) employees
- Head office: Kerala, India
- Presence: Pan India and International
- Customizability: Fully customizable.
Product Offerings:
- EMR
- CMS/PMS
- Client management
Deployment:
- Cloud
Hosting Platform: AWS
Compatible Devices: Mobile phones, desktops, laptops, and tablets.
Login & Access Control: User ID and password
Strengths:
- 256 Bit encrypted security gateways
Specialized EMR’s: Yes
Revenue: Not disclosed
Funding: Not disclosed
Key Markets: India, Africa, USA
Features:
- Doctors can continue using handwritten prescriptions and upload them later, ensuring all records are stored digitally.
- Appointments can be scheduled and rescheduled.
- R&D on voice-to-text is ongoing.
- Multi-language support.
- Users can track patient history.
- If the pharmacy is integrated, the name of the prescribed medicine is auto-populated.
- The pharmacy module includes stock management, purchase orders, invoices, and return stock.
- Advanced accounts module manages dashboard reporting, ledger entries, payments, receipts, day book, income & expenditure, and vendor records.
- Accessibility to 50+ detailed reports for in-depth analysis of patients, appointments, and inventory.
- Lab reports can be uploaded into the EMR.
- Templates for medication, lab tests, and procedures can be customized.
- Doctors can view analytics for patients, appointments, revenue generated, pending dues, and disease-wise patient statistics.
- An automatic message is sent to patients via SMS and WhatsApp for the follow-up appointment.
Partners: Not disclosed
Price of software: For 5 users
1-year price- 14,999
Compliances: HIPAA, ABHA
Training & Services: Yes, online training available.
Service Level Agreement (SLAs): 99% uptime SLA.
Testimonial
They gave me an excellent practice management system for my clinic. Their intuitive features helped me save time. Loved it!- Dr. Anup Thakur — Physiotherapist, Indore, India
Future Vision Assessment of PMS/CMS Companies
Eka Care:
- Funding of $19.50 million.
- Partnership with Samsung India.
- Features such as voice-assisted prescriptions and AI-driven clinical support.
- Over 65,000 doctors use this platform, with a presence across more than four countries.
KiviHealth:
- Backed by Netmeds.
- Voice-to-text functionality
- Linked with Google Business.
- The software is linked with Google Business Profile for automated review generation.
- Offers 50+ specialized EMRs
- The company has raised approximately $400K in a Pre-Series A funding round, with total early-stage funding of around $0.7M.
- Over 20,000 doctors are using this platform and are present worldwide.
DocPulse:
- Voice-to-text functionality.
- Offers multiple specialized EMRs.
- Funding of ~$33.5K raised in one early-stage round.
- Over 3000+ doctors and 300+ hospitals use this platform with a presence across the Middle East and African countries.
DoctoSmart:
- Voice-to-text functionality is under development.
- Funding not disclosed.
- Basic features of PMS/CMS.
- Offers 8+ specialized EMRs.
- Presence across 25+ countries.
Clinicea:
- Basic features of PMS/CMS
- Funding not disclosed.
- Offers 20+ specialized EMRs.
- Voice-to-text functionality is under development.
- Partners with Twilio, Plivo, SMSGlobal, Mailchimp, and TeleCMI.
- Present in 90+ locations across 6 continents.
Pappy Joe:
- Funding is not disclosed.
- Features single-page EMR, video consultation, and voice-to-text.
- Offers 15+ specialized EMRs.
- Trusted by 12,000+ doctors, the platform has an established presence in 20+ countries.
Tatvacare:
- Funding is not disclosed.
- Features such as CDSS and AI-powered VoiceRx functionality.
- Doctors who are comfortable with pen and paper can have a Smart Ink Pad with a digital pen.
- Offers 20+ specialized EMRs.
- Partners with Visit Health and Google.
- Over 50,000 doctors use this platform, with a presence only in India.
Healcard:
- Funding is not disclosed.
- Basic features of PMS/CMS.
- Offers 25+ specialized EMRs.
- Features such as an AI assistant and automatic voice call reminder are under development.
- Over 700+ active doctors and 500+ hospitals use this platform with a presence in India.
HealthPlix:
- Features such as an AI assistant, online video consultation
- Funding of USD 38.5 million raised.
- Offers 16+ specialized EMRs.
- Over 14,000 doctors use this platform from 370 cities in India.
Practo:
- Funding of ~$228 M raised in 9 rounds
- Basic features of PMS/CMS.
- Offers 20+ specialized EMRs.
- Over 1,00,000 doctors and 15,000+ clinics are using this platform with a presence across more than 20+ countries.
Execution Capacity Assessment of PMS/CMS Companies
Eka Care:
- For 1 doctor and 2 users, the annual software subscription is ₹18,749 + GST, with the Pharmacy Module available at ₹10,000 + GST.
- The Voice AI–enabled version is priced at ₹25,000 + GST.
- The interface is user-friendly with a smooth and well-structured workflow.
- Compliant with standards such as HIPAA, NHA, ISO, ABDM, and FHIR.
- 5+ years of experience, fully customizable, and global reach across 4+ countries.
- The demo team was well-responsive and highly cooperative, addressing every query during the demo and providing a clear explanation of the dashboard. Overall, it appeared to be a well-structured and analytical system.
Kivi Health:
- The software pricing includes unlimited users, unlimited devices, and one branch.
- The pricing is ₹12,000 + GST (₹14,160) for 1 year, ₹25,000 + GST (₹29,500) for 3 years, and ₹38,000 + GST (₹44,000) for 5 years.
- Compliant with standards such as HIPAA.
- The UI/UX is good and easy to understand.
- 10+ years of experience, fully customizable, and global reach.
- The demo team was highly responsive and cooperative, patiently addressing all queries during the session. The dashboard was explained clearly, showcasing a well-structured system with analytical capabilities.
TatvaCare:
- The software pricing includes support for up to 2 doctors and unlimited users.
- The subscription cost of software without the voice Rx module is ₹ 12,000+18% GST for 1 year, and with the voice Rx module is ₹ 16,000+18% GST.
- One-time cost for the Smart Sync Device is ₹11,000+ 18% GST, and CDSS is ₹4,000+ 18%GST.
- Smart Sync Device is used by doctors who are comfortable with pen and paper. It includes a Smart Ink Pad with a digital pen.
- The UI/UX is good and easy to understand.
- Compliant with standards such as ABDM and NHA.
- 5+ years of experience, fully customizable, and a strong presence in India.
- The demo was conducted professionally, with the team promptly responding to queries and clearly explaining the dashboard. The system appeared intuitive, well-structured, and analytically strong.
Healthplix:
- The subscription cost of Healthplix Pro is ₹12,000+GST, and Healthplix Elite is ₹ 18,000+GST for 1 year.
- The software provides a comfortable and efficient user experience.
- Compliant with standards such as HIPAA, DISHA, and ISO.
- 11+ years of experience, fully customizable, and a strong presence in India.
- The demo team delivered a smooth, lag-free walkthrough with all modules loading correctly. They answered every question thoroughly and remained professional and attentive throughout the session.
Clinicea:
- The software pricing includes support for unlimited users and 1 doctor.
- The subscription cost is ₹23,900 + GST for 1 year, ₹47,800 + GST for 2 years with 28 months access, and ₹71,700 + GST for 3 years with 42 months access.
- The software provides a comfortable and efficient user experience.
- Compliant with standards such as HIPAA, GDPR, and the Dubai Health Authority.
- 13+ years of experience, fully customizable, and global reach across 6 continents.
- The demo team was highly responsive and cooperative, patiently addressing all queries during the session. The dashboard was explained clearly, showcasing a well-structured system with analytical capabilities.
PappyJoe:
- The software pricing includes support for unlimited users and up to 6 doctors.
- The subscription cost is ₹35,000 for 3 years and ₹65,000 for 5 years.
- The interface is user-friendly with a smooth and well-structured workflow.
- Compliant with standards such as HIPAA, GDPR, and Riayati.
- 6+ years of experience, fully customizable, and global reach across 20+ countries.
- The demo experience was smooth and engaging, with the team being extremely responsive and supportive throughout the session. All questions were addressed in detail, and the dashboard walkthrough highlighted a well-organized platform with analytical features.
Healcard:
- The software pricing includes support for up to 3 users.
- The subscription cost is ₹16,999 + GST for 1 year, ₹41,999 + GST for 3 years, and ₹64,999 + GST for 5 years.
- For more users, the cost will be ₹12,00 annually.
- The interface is user-friendly with a smooth and well-structured workflow.
- Compliant with standards such as HIPAA, ABDM, NHA, and ISO.
- 7+ years of experience, fully customizable, and a strong presence in India
- The demo team demonstrated excellent responsiveness and cooperation, ensuring all queries were addressed. The dashboard explanation was clear and insightful, reflecting a well-designed system with analytical features.
Practo:
- The software pricing includes support for up to 30 doctors and unlimited users.
- The subscription cost is ₹17,988 + GST for 1 year, ₹35,976 + GST for 2 years, and ₹47,952 + GST for 4 years.
- The UI/UX is average but usable.
- Compliant with standards such as HIPAA, ISO, and ABDM.
- 17+ years of experience, fully customizable, and global reach across 20+ countries.
- The demo was professional and well-executed. The team addressed queries promptly and explained the dashboard clearly. The system appeared intuitive, well-structured, and analytically strong.
DocPulse:
- The software pricing includes supports for up to 3 users.
- The annual software subscription cost is ₹21,600 with an additional one-time setup cost of ₹5400, and for each extra user, ₹7200 annually.
- The UI/UX is average but usable.
- Compliant with standards such as HIPAA.
- 13+ years of experience, fully customizable, and global reach across the Middle East and Africa countries.
- The demo was conducted professionally, with the team responding promptly to queries and clearly explaining the dashboard. The system appeared intuitive, well-structured, and equipped with strong analytical features.
DoctoSmart:
- The software pricing includes support for up to 5 users.
- The annual subscription cost is ₹14,999.
- The interface is functional but lacks modern design elements.
- Compliant with standards such as HIPAA and ABHA.
- 5+ years of experience, fully customizable, and global reach across 25+ countries.
- The demo experience was smooth and engaging, with the team being responsive and supportive throughout the session. All questions were addressed in detail, and the dashboard walkthrough highlighted a well-organized platform with analytical features.
Matching Companies to Your Requirements
EkaCare:
Ekacare is a health platform that offers solutions for patients, doctors, and hospitals. Users can enable email-based OTP login to ensure strong data privacy and compliance with HIPAA, NHA, ISO, ABDM, and FHIR standards. The platform includes comprehensive PMS/CMS functionality, augmented by advanced AI features such as voice-assisted prescriptions and AI-driven clinical support. The system auto-summarizes patient history, analyzes lab reports, and flags abnormal findings for quick review. Doctors can connect with patients through video calls, upload image annotations on Rx, and also view current and past lab report trends for better clinical decisions. Through this software, pharmacists’ workload can also be reduced, such as uploading distributor invoices via photo, and AI will automatically capture batch, expiry, MRP, purchase price, and quantities. It is fully customizable, multilingual, and widely adopted by hospitals and clinics, making it a secure, scalable, and innovative choice.
Kivihealth:
Kivihealth comes with all essential features and ensures strong data privacy by using 256 Bit encrypted security gateways. The software comes with additional features such as voice-to-text and integrates directly with Google Business; patients’ positive feedback is automatically posted on Google. Doctors can write prescriptions on paper, and later, they can be uploaded into the system to get digital records for future reference. The system is fully customizable, multilingual, offers 50+ specialized EMRs, and is compliant with HIPAA, making it a robust and widely adopted solution for clinics.
Docpulse:
Docpulse is a healthcare cloud-based solution that offers HIMS, PMS, and CMS. Its PMS/CMS comes with all essential features, ensures strong data privacy, and is compliant with HIPAA. The software supports voice-to-text and multiple languages. The system is fully customizable, with proven experience, making it a reliable solution for hospitals and clinics.
Doctosmart:
Doctosmart comes with essential clinic management software features that ensure strong data security through 256 Bit encrypted gateways and is compliant with HIPAA. The software supports multiple languages and will soon support voice-to-text functionality. Doctors can write prescriptions on paper, and later, they can be uploaded into the software. The system is fully customizable, with proven experience, making it a reliably adopted solution for hospitals and clinics.
Clinicea:
Clinicea is a globally recognized cloud-based clinic management software that has essential features and is compliant with HIPAA, GDPR, and the Dubai Health Authority (DHA). The software enables custom report creation, analytics, and allows multiple reports to be merged into a single unified report. It supports many languages and will soon offer voice-to-text functionality. The system is fully customizable and offers 20+ specialised EMR, making it robust and widely adopted by clinics.
Pappy Joe:
Pappy Joe offers solutions for hospitals and clinics. It comes with all essential features, a single-page EMR, and offers 15+ specialised EMR. Additional features include voice-to-text functionality, video consultation, and integrates directly with Google Business; patients’ positive feedback is automatically posted on Google. The system is fully customizable, multilingual, and compliant with HIPAA, GDPR, and Riayati, making it a robust and widely adopted solution for clinics.
Tatvacare:
Tatvacare is a digital health technology company focusing on improving healthcare through technology-enabled solutions for both healthcare professionals and patients. It comes with all essential features, Clinical Decision Support System (CDSS), voice-to-text functionality, and offers 20+ specialised EMR. Doctors who are comfortable with pen and paper can have a Smart Ink Pad with a digital pen. With a smart ink pad and digital pen, doctors can write prescriptions on paper while they are captured digitally in real time. More than 150,000 medicine SKUs are preloaded, and new medicine SKU’s can be entered by the doctor. The system is fully customizable, multilingual, and compliant with ABDM and NHA, making it a robust and widely adopted solution for clinics.
Practo:
Practo is a healthcare platform that helps patients find doctors, book appointments, consult online, and access health records. It also provides clinic and hospital management software for doctors and clinics to manage appointments, patient records, and billing. It comes with all essential features, offers 20+ specialities EMR, and ensures strong data security through 256 Bit encrypted gateways. The system is fully customizable, compliant with HIPAA, ISO 27001, and ABDM, and has proven experience, making it a reliable adopted solution for hospitals and clinics.
Healcard:
Healcard is a comprehensive platform that offers solutions for patients, doctors, laboratory, and pharmacy, and ensures strong data security through 256 Bit encrypted gateways. The practice/clinic management has all the essential features, including a single-page EMR, and offers 25+ specialised EMR features. A doctor can view multiple tabs on a single screen, such as history, reports, analytics, and notes in a unified form, and compare two image reports. Get patients’ feedback post directly on the Google page or the Healcard platform. Additional features such as an AI assistant and automatic voice call reminder are under development. The system is fully customizable, multilingual, and compliant with HIPAA, ABDM, NHA, and ISO, making it a robust and widely adopted solution for clinics.
Healthplix:
Healthplix offers solutions for hospitals, clinics, and pharma companies. The PMS/CMS software comes with all essential features, ensures strong data security through 256 Bit encrypted gateways, and is compliant with HIPAA, DISHA, and ISO. The software includes voice-assisted consultation notes that automatically capture consultation details and allow doctors to review and edit them. The software also provides an online patient portal that enables doctors to conduct online consultations with patients. It comes in two versions: Healthplix Pro and Healthplix Elite. Fully customizable, multilingual, and widely adopted by patients and doctors.
References
https://www.researchgate.net/publication/389689775_Clinic_Management_System
https://growjo.com/company/eka.care
https://inc42.com/company/eka-software-solutions/?utm_source=chatgpt.com
https://inc42.com/company/kivihealth/?utm_source=chatgpt.com
https://entrackr.com/2019/03/netmeds-acquire-kivihealth/?utm_source=chatgpt.com
https://platform.tracxn.com/a/d/legalentity/5bc6cd538f0837738748cfbd
https://rocketreach.co/kivihealth-acquired-by-reliance-profile_b4544379fc9e1c3d
https://platform.tracxn.com/a/d/company/530c6aece4b04a0cb16a4159/docpulse.com#a:key-metrics
https://platform.tracxn.com/a/d/company/-uAbFkzQvt5kcpk87KPDM-BatQgND8gqZd6IsZqSE48/doctosmart.com
https://platform.tracxn.com/a/d/company/534632e8e4b085eb389ed425/pappyjoe.com#a:key-metrics
https://www.linkedin.com/company/pappyjoe/about
https://tracxn.com/d/companies/tatvacare/__3Rag-97Ymfoji28h6M1DWYWIN4j0nuC2Z2i-jfZdKII
https://www.linkedin.com/company/tatvacare-in/?originalSubdomain=in
https://www.healcard.com/products/doctor/pricing-plans
https://www.linkedin.com/company/healthplixtech/?originalSubdomain=in
https://www.healthplix.com/overview-healthplix
https://www.linkedin.com/company/practo-technologies-pvt-ltd/about