Why Hospitals need HIMS/HIS ?
Cost Savings
- Faster payment collection
- No missed equipment insurance
- Less waste in lab items and stock
- Lower buying and storage costs
- Better use of hospital rooms
Faster Work
- Quick and correct billing
- Easy TPA claim process
- Simple bank updates
- Faster payroll work
- Easy operation theater planning
- Quick patient discharge
Time Savings
- Saves admin’s and manager’s time
- Less need for supervision
- Helps IT and HR teams work faster
Better Results
- Happier patients (less waiting)
- More repeat patients
- More income per patient
- Cheaper ads through SMS
- Better tax planning
Key Drivers of Hospital Information Management System (HIMS) Growth in India
1. Government Initiatives
Increased investment in healthcare digitization and modernization under national health programs.
2. Adoption of Healthcare IT Solutions
Hospitals are accelerating their adoption of software, hardware, and digital tools to enhance patient data management and workflow.
3. Rise in Chronic Diseases
Growing ubiquity of persistent illness like heart disease and diabetes fuels the need for efficient data tracking and care coordination.
4. Cost Reduction Needs
Automation helps hospitals reduce operational costs, minimize errors, and optimize human and financial resources.
5. Demand for Cloud-Based Solutions
Cloud and web-based HIS solutions offer scalability, remote access, and lower infrastructure costs.
6. Focus on Interoperability and Data Integration
Hospitals prefer systems that seamlessly connect departments like clinical, billing, pharmacy, lab, and radiology.
7. Growth of Telemedicine and Remote Monitoring
The rise of teleconsultation and remote care post-COVID boosts the demand for HIS with integrated telehealth modules.
8. Investment in IT Infrastructure
Hospitals across Tier-2 and Tier-3 cities are upgrading their digital infrastructure to enhance care and administration.
9. Regulatory and Compliance Requirements
Increased emphasis on patient data protection, EHR standards, and secure health information exchange.
10. Cybersecurity Awareness
Hospitals are prioritizing secure systems to protect sensitive medical and financial data from breaches.
11. Need for Centralized Operations
A unified system helps consolidate data, streamline workflows, and improve overall management efficiency.
12. Improved Patient Experience
HIMS improves service speed, reduces waiting time, and enhances communication between doctors and patients.
13. Competitive Advantage
Hospitals implementing HIMS achieve better operational efficiency, customer satisfaction, and market positioning.
Difference between HIS and HIMS

AI and Automation Transformation in Hospital Management Systems
Artificial Intelligence (AI) and automation are transforming healthcare by improving efficiency, accuracy, and decision-making across hospital operations. Yet, contrary to the fear of “machines replacing people,” AI is designed to augment human capabilities — enabling doctors, nurses, and administrators to focus more on patient care rather than repetitive administrative tasks. Core areas where AI Automation Is Making an Impact.
Administrative Efficiency:
- Automated Scheduling & Admissions
- Smart Billing & Claims
- Document Management
Clinical Decision Support:
- Predictive Analytics
- Diagnostic Assistance
- Personalized Treatment Plans
Patient Engagement & Experience:
- Virtual Health Assistants
- Remote Monitoring
- Patient Feedback Analysis
Operational Intelligence:
- Supply Chain Optimization
- Staff Allocation
- Energy and Facility Management

Indian HIS/HIMS Market
The hospital information system market in India generated a revenue of USD 4,083.8 million in 2024 and is now expected to reach a projected revenue of USD 12,891.8 million by 2030. A compound annual growth rate of 21.3% is expected of India’s hospital information systems market from 2024 to 2030. This growth reflects the increasing adoption of digital healthcare solutions across hospitals and diagnostic centers.

Source: grandviewresearch

The global hospital information system market generated revenue of USD 157.93 billion in 2024 and is expected to reach a projected revenue of around USD 778.83 billion by 2034. A compounded annual growth rate of 17.30% is expected for the global hospital information systems market from 2025 to 2034.

HIMS Vendor Performance Quadrant

HIMS Vendors Ranked by Strategic Direction & Execution Capacity
| S No. | Ranking (Highest → Lowest) | Score (Direction & Roadmap) | Score (Execution Capacity) |
| 1 | KareXpert | 10 | 9 |
| 2. | Shivam Medisoft | 9 | 8 |
| 3. | Caresoft | 8 | 10 |
| 4. | Manorama Infosolution | 7 | 7 |
| 5. | Moc Doc | 6 | 4 |
| 6. | Plus91Technologies/ MediXcel | 5 | 6 |
| 7. | Insta by Practo | 4 | 5 |
| 8. | SmartHMS | 3 | 3 |
| 9. | Doctor app | 2 | 1 |
| 10. | SoftClinic GenX | 1 | 2 |
| Strategic Maturity | Factors considered in rating |
| Direction and Roadmap | Client base, AI Innovation, Cloud, Interoperability, Global reach, funding |
| Execution Capacity | Year of exp, customizability, compliance, demo experience , global reach |
Future Vision Assessment of HIMS/HIS Companies
KareXpert:
- Features like face recognition, OCR scanner, and speech-to-text.
- Features such as analytic AI and AI assistant are under development.
- Technology partners such as CISCO, AWS, KPMG, AZURE, Jio, ORACLE, and Tech Mahindra.
- Backed by Reliance Jio and other investors.
- Serves 500+ hospitals with presence in 6+ countries.
Caresoft:
- Comprehensive HIMS with all the latest features.
- Features such as revenue dashboard, inventory and pharmacy oversight track, auto-generated POs based on past consumption trends, etc.
- No future vision available, but the company seems well-equipped to implement any competitive AI feature in its software.
- Helps hospitals through their analytics to find out the revenue leakage area and how to increase revenue.
- Serves 1000+ hospitals with presence in 12+ countries worldwide.
Shivam Medisoft
- Real-time insights, alerts on a single screen called the control tower.
- MMSM(Make money, save money) includes features such as smart purchasing controls, smart business development tools, OP prescription bounce system, etc
- Backed by EY, PwC, KPMG, and Deloitte.
- Funding privately held.
- Serves 600+ hospitals with presence in 1+ countries worldwide.
Manorama Infosolution:
- Using latest technologies such as IoT, Gen-AI, ML, NLP with speech to text , big data, BLOCKCHAIN.
- CDSS (Clinical Decision Support System) uses Mayo Clinic & PubMed references.
- Seed funding of $83.5K.
- Technology partners include Microsoft Gold partner, Google Cloud, INGRAM, HIMSS, SAP, AWS, Allscripts, Dimension Data, NASSCOM, Abbott, Guardtime.
- Public health partners include Tech Mahindra, Honeywell, NEC, KPMG, Larsen & Toubro Ltd, HSCC, IL&FS.
- Serves 1600+ hospitals with presence in 11+ countries worldwide.
MocDoc:
- CDSS uses AIIMS, Delhi references.
- Multi-tenancy with multi-location.
- Funding of $136K in 4 rounds.
- Serves 1500+ hospitals with presence in 11+ countries worldwide.
MediXcel-91 (by Plus91 Technologies)
- CDSS support only diabetes and hypertension and uses AIIMS reference.
- A BHAVYA (Bihar Health Application Visionary Yojana for All) an IHMS(Integrated Health Management System) for the Bihar government developed and deployed by MediXcel. Through Bhavya, the average waiting time for a patient is reduced from 2 hours to 35 minutes.
- Funding not raised
- Serves 300+ hospitals with presence in 25+ countries worldwide.
Insta by Practo:
- Can create 3+ lakh MIS reports from the reports builders.
- Acquired by Practo in 2015.
- Serves 500+ hospitals with presence in 22+ countries worldwide.
- Partners include Focus Solutions, eSolutions, Enterprise Systems, Innovative Digital Solution, Go Green Freelancer, etc.
Smart HMS
- Features such as a smart AI assistant (discharge summary) and voice-to-text .
- Funding not raised
- Serves 40+ hospitals with presence in 3+ countries worldwide.
Softclinic GenX
- Basic features that most of the HIMS systems have, including analytics.
- Funding not disclosed.
- Serves 1000+ hospitals with presence in 45+ countries worldwide.
Doctor App
- Basic features.
- Funding not disclosed.
- Serves 80+ hospitals with presence in 6+ countries worldwide.
Execution Capacity Assessment of HIMS/HIS Companies
Caresoft
- UI/UX is user-friendly with a color-coded visual layout.
- Comprehensive analytics dashboard including revenue leakage insights, alerts, and performance indicators.
- To create custom filters in patient reports, users can simply drag and drop columns near to predefined fields.
- Wide adoption across small to large hospitals and clinics.
- 18+ years of experience, fully customizable, and global reach across 12+ countries.
- Compliant with standards such as HIPAA, GDPR, ISO, MCI, ICD-10, HL7, DICOM, NABH/NABL, and IRDA.
- The demo team was well-responsive and highly cooperative, addressing every query during the demo and providing a clear explanation of the dashboard. Overall, it appeared well-structured and analytically strong system for effective hospital management.
KareXpert
- Basic analytics.
- Data Privacy and Data Protection (DPDP) certified.
- Provides “Super App” , a single mobile app for all stakeholders.
- User-friendly and intuitive UX/UI developed in collaboration with Google.
- Compliant with standards such as ABDM/NDHM, HIPAA, NABH, GDPR, NABL, JCI, HITRUST-level security, ISO 27001, ISO 9000, HL7, FHIR, DICOM, LONIC & CPT, SNOMED CT, ICD-10-CM, ICD-11, CMMI Level 3& 5
- 11+ years of experience, fully customizable, and global reach across 6+ countries.
- Wide adoption across small to large hospitals and clinics.
- The demo team was highly responsive, addressing every query during and after the demo and providing a clear explanation of the dashboard. Overall, they maintained a professional and focused demeanor throughout the process.
Shivam Medisoft
- Control Tower, a centralized command hub for hospital operations
- MMSM helps drive business growth by leveraging intelligent marketing and development tools.
- UI/UX is intuitive with appropriate color coding.
- Advanced data analytics, alerts and performance indicators that are integrated into the dashboard and comes with drill-down functionality.
- After some time, the company visits the hospital and shows them the areas where revenue is leaking, helping them to generate more revenue.
- Compliant with standards such as NABH, NABL, and ISO 9001:2008.
- 22+ years of experience, partially customizable, and global reach.
- Wide adoption across small to large hospitals and clinics.
- The team is highly responsive to clear all queries during the demo. No lags; all features loaded properly. Overall, an analytically strong system for effective hospital management, and they appear to be a promising provider.
Manorama Infosolution
- Basic data analytics.
- UI/UX is user-friendly with a color-coded visual layout.
- Basic HIMS features.
- Use CDSS that take references from Mayo and PubMed.
- 21+ years of experience, fully customizable, and global reach across 11+ countries.
- Wide adoption across small to large hospitals and clinics.
- Compliant with standards such as ICD-10/11, HL7, HIPAA/GDPR, SNOMED-CT, STS CMMI Level 3, ISO 9001:2015, NABH, WHO, DICOM, ABDM.
- The team delivered a smooth, well-structured demo with fast loading times and clear explanations of every feature
MediXcel
- Basic data analytics.
- Basic HIMS features.
- Uses a CDSS that currently supports only diabetes and hypertension, based on AIIMS reference.
- Digitized 13,000 facilities in 38 districts covering hospitals, PHCs (Primary Health Centre), and rural health centers. Integrates them with a centralised Command & Control Center, which enables real-time monitoring, data analytics, and improved decision-making across Bihar state.
- UI/UX is user-friendly with a color-coded visual layout.
- 16+ years of experience, fully customizable, and global reach across 25+ countries.
- Wide adoption across small to large hospitals and clinics.
- Compliant with standards such as NABH, ABDM, CMMI Level 5, ISO 9001:2015, ISO 27001:2013, FHIR, SNOMED-CT, LOINC, ICD-10/ICD-11, HL7, ISO 2779;2016, DISHA(India), HIPAA, GDPR, PDPA 2021, CFR21 Part 11, VART Certificate, CERT-IN OWASP, DPDP.
- The demo team delivered a smooth, lag-free walkthrough with all modules loading correctly. They answered every question thoroughly and remained professional and attentive throughout the session.
Insta :
- Basic HIMS features.
- UI/UX is user-friendly with a minimal color-coded visual layout.
- No support for graphical analytics, but MIS reports can be pulled into Excel.
- Can create 3+ lakh custom MIS reports from the report builder.
- Comprehensive fields for nurse assessments.
- Offer a free software upgrade every six months.
- 17+ years of experience, fully customizable, and global reach across 22+ countries.
- Adoption across small to large-sized hospitals and clinics.
- Compliant with standards such as HIPAA, HL7, ISO 27001, DSCI, DICOM, ICD, CPT, DHA, JCI, NABH, NABL, HAAD, LONIC, DRG, SNOMED CT.
- The demo team performed well with no lags, all features loaded smoothly, and every query was addressed during the session.
MocDoc
- Image annotation.
- Basic data analytics.
- Basic HIMS features with CDSS use AIIMS, Delhi references.
- UI/UX is simple and user-friendly with appropriate color coding.
- 13+ years of experience, fully customizable, and global reach across 11+ countries.
- Wide adoption across small to large-sized hospitals and clinics.
- Compliant with standards such as HIPAA, ABDM M1, M2, & M3 NHA, Aasandha, NABL, HL7, NABH, ABHA, UK Certification & Inspection Ltd. , ISO 27001, ISO 9001:2015, SNOMED-CT, ICD-10, LOINC, MSQH, JCI.
- The team was highly responsive, covered all modules with a detailed demonstration, and clarified every query during the demo as well as over follow-up calls.
SmartHMS
- Basic HIMS features and data analytics.
- UI/UX is simple and user-friendly with appropriate color coding.
- Patient can track live token status through the mobile application.
- 7+ years of experience, fully customizable, and global reach across 3+ countries.
- Adopted across small to large-sized hospitals and clinics.
- Compliant with standards such as ABHA (M1,M2,M3), JCI, HL7, DICOM, and NABH.
- The demo team was highly responsive, addressed every query, and clearly explained the dashboard. Overall, the system and mobile application offer strong analytical features.
SoftClinic GenX
- UI/UX is simple and user-friendly with appropriate color coding.
- Basic HMS features with data analytics tools.
- 20+ years of experience, fully customizable, and global reach across 45+ countries.
- Wide adoption across small to large-sized hospitals and clinics.
- Compliant with standards such as HL7, DICOM, ICD-10 & CPT Codes, HIPAA, and GDPR.
- The demo was well-explained, and the team was responsive to calls and queries.
Doctor App
- Basic HIMS features with data analytics tools.
- UI/UX is user-friendly with a minimal color-coded visual layout.
- 8+ years of experience, fully customizable, and global reach across 6+ countries.
- Adopted by small to mid-sized hospitals and clinics.
- Compliant with standards such as HIPAA and ABDM.
- The dashboard walkthrough by the demo presenter fell short of expectations, but the contact person compensated by resolving every query prior to and following the demo.
Top HIMS/HIS Companies in India Making an Impact

Comparative Matrix: HIMS/HIS Vendors Across Key Features




KareXpert
KareXpert Technologies is a healthcare IT company that specializes in modernizing and integrating digital health systems across hospitals and diagnostic providers. It has strong backing from Reliance Jio, advanced-level security standards, provides rapid deployment, and a scalable, integrated ecosystem, making it a powerful digital player in the healthcare industry. Supports a multi-specialty, national chain with a wide range of customers, from small to large hospitals, clinics, and diagnostic centers.
- Established: 2014
- Directors: Nidhi Jain, Anuj Jain
- No. of employees: ~ 167 (range: 51-200)
- Head office: Gurugram, Haryana, India
- Presence: Pan India and International
- Customizability: Fully customizable.
Product Offerings:
- HIMS
- EMR
- LIMS
- RIS
Deployment:
- Cloud-native(SaaS model)
- Hybrid (only for 5000-bedded hospitals.)
Hosting Platform: AWS
Mobile Application: A single app, called the Super App, for all stakeholders
Teleconsultation: Yes
Key Differentiators:
- Data Privacy and Data Protection (DPDP) compliant
- Super App- Next Gen mobility, a single white-labeled mobile app for all stakeholders that provides role-based access and boosts clinical efficiency by 15-20% .
- UI and UX have been developed in collaboration with Google.
Specialized EMR: 45+
Buyer Persona: Technical
Mobile First: Yes
Revenue: ₹24.2 Cr FY24 (~$3M), estimates range $13–33M
Funding: INR 30 Cr (~$4M) from Reliance Jio; others ~$1.46M earlier
Key Markets: India , Nepal, Nigeria, Vietnam, SE Asia, Middle East, Africa, US and North America.
Features:
- Support multiple languages.
- Image annotation.
- Allergy alert based on patient history.
- Multi-level authentication and geo-fencing.
- Seamless data migration for legacy systems.
- Central control and command for data analytics.
- Analytics of patients’ past reports can be viewed.
- Allows tracking of system, application, and audit logs.
- All the hospital branches’ data can be accessed via the same login.
- Vitals can be captured manually or through patient smartwatches.
- No downtime for the last 4 years (as the demo representative told us).
- The voice recognition feature is available across 90% of the platform.
- Digital onboarding feature to upload master data like tariffs, services, etc.
- Over 6,000 templates on the system, with formats that incorporate best practices
- Agentic AI features such as OCR scanner, voice-to-text features, face recognition, etc.
- Analytical AI (in testing phase), but predictive and prescriptive analysis is still in work
- Option to register a patient using voice-to-text technology. Also, an in-built dashcam to capture patients’ photos.
- Planning to integrate the dictaphone with their system that can segregate doctors’ input and patients’ input (to be released soon)
- Financial accounting software, communication tools (SMS, Email, WhatsApp), and any HR management system can be seamlessly connected via API integration.
Technology partner: Jio, CISCO, AWS, KPMG, Tech Mahindra, AZURE, ORACLE.
Price of software:
- One-time License Cost: ₹30–35 lakh for a single-branch, 200-bed hospital.
- Annual Maintenance Contract (AMC): 20% of the license cost, applicable after the first year.
- Cloud Cost: Recurring charge of approximately ₹4,000 per bed.
Compliances: ABDM/NDHM, HIPAA, NABH, GDPR, NABL, JCI, Hitrust-level security,. ISO 27001, ISO 9000, HL7, FHIR, DICOM, LONIC & CPT, SNOMED CT, ICD-10-CM, ICD-11, CMMI Level 3& 5
Clients: Tirumala Tirupati Devasthanams(TTD) hospital – Andhra Pradesh, Eves hospital- Meerut
Training & Service : Both online and on-site training available.
Service Level Agreement (SLAs): 99% system uptime with detailed SLA terms that are finalized during the agreement phase.
Implementation Timeline: Approximately 3–4 months for a 200-bed hospital.
Testimonial:
It has been one of the most joyous experiences working with the KareXpert team. KareXpert Unified Digital Healthcare Platform with SuperApp is the right technology fit for an organization such as ourself who wants to make a difference in the preventive healthcare domain- Shikhar Malhotra, Director & CEO, HCL Healthcare.
MocDoc
MocDoc HIMS (Hospital Information Management System) is a comprehensive cloud-based software solution designed to streamline and automate various administrative, clinical, and operational processes within healthcare facilities. It aims to improve efficiency, patient care, and data management for hospitals, clinics, and diagnostic centers.
- Established: 2012
- Directors: Senthilkumar Peelikkampatti.
- No. of employees: ~100( 51-200) employees
- Head office: Chennai, Tamil Nadu, India
- Presence: Pan India and International
- Customizability: Fully customizable
Product Offerings:
- HIS
- LMS
- PMS
- CMS
- Ophthalmology management software
- Dental Management software
Deployment:
- Cloud-native(SaaS model)
- On-premise
Hosting Platform: Google Cloud
Mobile Application: Separate apps for doctor, patient, and phlebotomist.
Teleconsultation: Yes
Key Differentiators:
- CDSS built on ICD-10/11, SNOMED CT, uses AIIMS, Delhi references. It analyzes patient data (vitals, history, allergies, symptoms) to suggest top five possible diagnoses with probability levels. Also, recommends tests, medications, lifestyle & dietary advice.
- Multi-tenancy with multi-location
Specialized EMR: 10+
Buyer Persona: Technical
Mobile First: No
Revenue: $522K (as on Mar 31, 2023)
Funding: $136K in 4 rounds
Key Markets: India, Maldives, Oman, Nigeria, Trinidad & Tobago, Fiji, Samoa, etc.
Features:
- Clinicians can record patient allergies in the EMR. The system automatically alerts if a prescribed medicine contains any allergen.
- Image annotation.
- Multi-language support.
- Entire visit summary can be viewed by the doctor.
- Patient can be registered via ambulance as well.
- Simple and user-friendly interface. Appropriate color coding.
- All department users can send stock requirements list through their dashboard.
- At present, data is entered manually, but provision for speech-to-text data entry is in works.
- Special security features like IP whitelisting, 256-bit data encryption, auto-session logout, and invisible reCAPTCHA authentication.
- For doctors who prefer offline workflows, customized prescriptions can be printed after vitals entry and then seamlessly uploaded into the EMR system.
- Analytics for stock management, top lab tests, top consultants, etc.
- Three types of audit reports for pharmacy, such as the complete stock audit, category-wise audit, and random audit.
- Drawback: For a mobile app, in on-premises deployment, the hospital needs to purchase a static ID (additional cost).
Technology Partner: Not disclosed
Price of software: One-time license fee of ₹15,000 per bed.
Compliances: HIPAA, ABDM M1, M2, & M3 NHA, Aasandha, NABL, HL7, NABH, ABHA, UK Certification & Inspection Ltd. , ISO 27001, ISO 9001:2015, SNOMED-CT, ICD-10, LOINC, MSQH, JCI
Clients: Apollo SHINE Foundation, ORBITO ASIA, Gem Hospital, A G Hospital.
Training Service: Yes, both online and on-site training available.
Service Level Agreement (SLAs): 99.9% Uptime,
Implementation Timeline: Approximately 40-60 days for a 200-bed hospital.
Testimonial:
MocDoc is one of the best software in Hospital Management Software and it is very easy to use and regular updates from the mocdoc makes us up to date knowledge on the hospital softwares.- Rajendra Prasad B., Senior Marketing Manager, Omkar Hospital
SoftClinic GenX (by JVS Technologies Pvt. Ltd.)
SoftClinic GenX is a comprehensive hospital and clinic management software developed by JVS Group, designed to streamline healthcare operations and enhance patient care. Tailored for small to medium-sized hospitals, nursing homes, and specialty clinics, SoftClinic GenX offers a range of features to digitize and automate various aspects of healthcare management.
- Established: 2002
- Directors: Jayanta Saha
- No. of employees: 51-200 employees
- Head office: Gujarat, India
- Presence: Pan India and International
- Customizability: Fully customization
Product Offerings:
- EMR
- HMS
- LIS
Deployment:
- Cloud-native(SaaS model)
Hosting Platform: Microsoft Azure
Mobile Application: Different apps for doctor, patient and management.
Teleconsultation: Yes
Key Differentiators:
- Users can set discount limits on individual medicines as well as on the entire invoice.
Specialized EMR: 9+ EMR in Cardiology, Gynecology, Pediatrics, General Surgery, Neurology, Ophthalmology, etc
Buyer Persona: Technical
Mobile First: No
Revenue: Not Disclosed
Funding: Not Disclosed
Key Markets: India, Middle East, Southeast Asia, and Africa
Feature:
- Data Analytics
- The system doesn’t provide alerts for low inventory; users have to check the inventory module manually.
- Multi-language support
- Simple and user-friendly interface. Appropriate color coding.
- Users can generate GRNs (Goods Received Notes) directly from their dashboard.
- Rough IPD charges are automatically fetched and can be shown to the customer.
Technology partner: Not disclosed
Price of software: Price is not based on the number of users. For a mid-sized hospital, it includes unlimited users, patient registrations, and access to 20 modules.
Compliances: HL7, DICOM, ICD-10 & CPT Codes, HIPAA, GDPR.
Clients: Monarch Health, Mumbai, Saibaba Hospital, Rewa, Datta Medical Center, Nigeria.
Training: Yes, on-site training available.
Service Level Agreement SLA: The company guarantees 99% service uptime and will offer three months free if this is not met.
Implementation Timeline: Approximately 7 days for a 200-bed hospital if no customization.
Testimonial:
I am using your SoftClinic Hospital Management Software for the last one week. It is really superb. Actually I was in search of a Hospital Management Software of this type for the last 4 years. Finally I could find out your SoftClinic Software, which is very flexible and easy to use. I am ready to recommend SoftClinic Software to many of my friends, who are in search of Hospital Management Software.-Dr. Devi Reddy, Warangal
Manorama Infosolutions
Manorama Infosolutions Pvt. Ltd. is a leading healthcare IT company driving digital transformation in hospitals and clinics. With AI-powered solutions, telemedicine and advanced hospital management systems, we help healthcare providers deliver efficient, patient-centric, and data-driven care across multiple countries.
- Established: 2002
- Directors: Ashvini Danigond, Vipul Shasapa Danigond
- No. of employees: ~162(Range: 201-500) employees
- Head office: Maharashtra, India
- Presence: Pan India and International
- Customizability: Fully Customizable
Product Offerings:
- HIMS
Deployment:
- Cloud-native(SaaS model)
- On-premise
Hosting Platform: AWS
Mobile Application: Separate apps for doctor, patient
Teleconsultation: Yes
Key Differentiators:
- Advanced technology: IoT, Gen-AI, ML, NLP with speech to text , big data, BLOCKCHAIN.
- Doctors can view the OPD and IPD patients on a single screen.
Specialized EMR: 11+ Cardiology, Gastroenterology, Dentistry, Orthopedic,Obstetrics & Gynecology and etc
Buyer Persona: Technical
Mobile First: No
Revenue: ₹17.4Cr as on Mar 31, 2023
Funding: Seed, Jul 27, 2015, $83.5K or $83.5K in 1 round
Key Markets: Initially India, Bhutan, Kuwait, Seychelles, Africa, Middle East
Features:
- Voice-to-text.
- Supports multiple languages.
- Template-based prescriptions.
- User-friendly and intuitive UX/UI.
- Unified doctor’s dashboard for patient queues and case history.
- Embedded analytics for clinical, operational, and financial KPIs.
- Color-coded dashboards for appointment tracking (to highlight: Pending, Arrived, Completed, Rescheduled, Health Package, etc).
- AI-assistant, lets doctors dictate notes, which are auto-converted and placed in the correct EMR fields.
- CDSS is built on ICD-10/11, SNOMED CT, and FHIR, and uses Mayo Clinic & PubMed references. It analyzes patient data (vitals, history, allergies, symptoms) to suggest top five possible diagnoses with probability levels. Also, recommends tests and medications, suggested lifestyle & dietary advice.
Technology partner: Microsoft gold partner, Google cloud, INGRAM, HIMSS, SAP, AWS, Allscripts, Dimension Data, NASSCOM, Abbott and Guardtime.
Public Health Partner: Tech Mahindra, Honeywell, NEC, KPMG, Larsen & Toubro Ltd, HSCC, IL&FS.
Price of software:
- Subscription-based, monthly or annually.
- Perpetual license in which customer pays a one-time fee and AMC.
Compliances: ICD-10/11, HL7, HIPAA/GDPR, SNOMED-CT, STS CMMI Level 3, ISO 9001:2015, NABH, WHO, DICOM, ABDM, NMC
Clients: Chest Diseases Hospital, Kuwait, Sri Dharmasthala Manjunatheshwara(SDM) College of Medical Sciences & Hospital, Dharwad, Karnataka
Implementation Timeline: Depends on the customization.
Testimonial:
With the growing number of Covid-19 patients, it is important to digitally record all patients. For enhanced management of Covid-19 crisis, HIMS is also enabled with different dashboards and advanced analytical reporting that provides a summarised as well as a detailed view of hospital department statistics like total registered cases, hospital beds occupancy, symptomatic and discharged patients.- Dr. Ramesh Bharamal, Dean of the Hospital.
Shivam Medisoft
Shivam Medisoft Services Pvt Ltd, based in Hyderabad, provides IT software solutions for hospitals of all sizes. With a focus on quality, consistency, and customer satisfaction, it delivers integrated web-based solutions to help healthcare organizations achieve “Best-in-Class” performance, driven by agility, integrity, and commitment.
- Established: 2002
- Directors: Jupalli Sarath Anand, Soujanya Narala, Rameshchandra Katragadda
- No. of employees: ~200(201-500) employees
- Head office: Hyderabad, Telangana, India
- Presence: Pan India and International
- Customizability: Partially customizable. (As per demo it felt their product is so complete that no customization is need.)
Product Offerings:
- HMS
- EMR
- ERP
Deployment:
- Cloud
- On- premise
Hosting Platform:
Mobile Application: Different apps for doctor,patient, and management.
Teleconsultation: Yes
Key Differentiators:
- The Control Tower provides department heads with a single-screen dashboard to view real-time metrics, alerts and drill-down data, enabling timely actions and seamless operational coordination across the hospital.
- MMSM delivers smart controls to eliminate expiry-wastage, reduce outstanding dues and optimise cash-flow — transforming hospital operations into cost-efficient, high-visibility workflows.
- After a period of use, the company conducts a follow-up visit to the hospital to identify areas of revenue leakage and suggest ways to increase revenue.
Specialized EMR: IVF, Nephrology, Obstetric, Paediatric.
Buyer Persona: Technical
Mobile First: No
Revenue: ~$19 million
Funding: Privately held
Key Markets: India and Malaysia.
Features:
- Software flags revenue-leaking areas such as medicines nearing expiry, prescription done but not billed, etc.
- Offering an enterprise and a lite version of the software.
- It will not allow the purchase of additional inventory if there is any discrepancy between the actual stock and the one updated on the system.
- Simple and user-friendly interface with appropriate color coding
- Doctor can book OT from their dashboard.
- Multi-language support for 100+ languages.
- AI assistant that converts doctor–patient conversations into structured EMR notes, provides intelligent diagnosis and smart medicine recommendations, with AI-powered discharge summaries coming soon.
- Alert for duplicate and conflicting salt.
- Cash Tally module that allows the accounts team to track payments made by cash or cheque, along with the cashier’s handover status.
Technology Partner: EY, PwC, KPMG, and Deloitte
Price of software: Depends on the number systems used in the hospital. Also, software upgrade cost depends on whether the upgrade is chargeable at the time.
Compliances: NABH, NABL, ISO 9001:2008.
Clients: Bhagwan Mahaveer Cancer Hospital & Research Centre, Breach Candy Hospital trust, Asian Heart Institute, Holy Family Hospital, Park Hospital and etc.
Training: Yes, both online and on-site training available. Service Level Agreement (SLAs): 99% uptime SLA.
Implementation Timeline: Dependent on the number of modules, users, number of beds in the hospital.
Testimonial: Fantastic product. Great customer service. Ever-improving features. Fully cloud-based, so you can collaborate from anywhere using virtually any device (desktop or mobile app). The web reporting tool has become an indispensable part of our HMS- Dr. Shabnam.
Insta by Practo
Insta by Practo is a cloud-based software that helps healthcare providers to streamline operations, improve efficiency, and enhance patient care. Trusted by 1,250 medical centers across 22 countries, Insta offers integrated modules for clinical, financial, and administrative workflows, including EMR, billing and claim management, pharmacy management, lab management, and inventory management.
- Established: 2008
- Directors:Ramesh Emani, Padma Ravichander, Shashank Navalur Dattatreya Singh
- No. of employees: 201-500
- Head office: Bengaluru, Karnataka, India
- Presence: Pan India and International
- Customizability: Fully customization
Product Offerings:
- HIMS
- Clinic Management Software
- Revenue Cycle Management
Deployment:
- Cloud
Hosting Platform: AWS
Mobile Application: Separate mobile apps for doctor, patient and management.
Teleconsultation: Yes
Key Differentiators:
- Can create 3+ lakh MIS reports from the reports builders, schedule automated delivery to C-level execs, and pin key reports to your dashboard.
Specialized EMR: Yes
Buyer Persona: Technical
Mobile First: No
Revenue: Not disclosed
Funding: Acquired by Practo in 2015 for $12 million; Practo is a well-funded company with multiple rounds including a $55M Series D led by Tencent
Key Markets: India, UAE, Malaysia, Kenya, Nigeria, Philippines,Indonesia, Middle east
Features:
- Voice to text
- 80+ dashboards
- Accommodative UI.
- Multi-language support.
- Patient-centric workflow.
- AI assistant is under progress.
- Template-based prescriptions.
- Multi-branch access from a single ID.
- Comprehensive fields for nurse assessments.
- Offer a free software upgrade every six months.
- Inventory stock management with different levels of alerts.
- WhatsApp integration that enables patients to contact a doctor through their local language.
- No support for graphical analytics, but MIS reports can be pulled into Excel.
- Offering two versions of HIMS: standard and advanced. Where, with the standard, you receive basic features, and with the advanced, you receive features such as contactless registration, AI-voice-controlled consultations, PACS interface, fingerprint registration etc., at an extra fee.
Partner: Focus Solutions, eSolutions, Enterprise Systems, Innovative Digital Solution, Go Green Freelancer, etc.
Price of software: Annual Subscription that is based on the number of users.
Compliances: HIPAA, HL7, ISO 27001, DSCI, DICOM, ICD, CPT, DHA, JCI, NABH, NABL, HAAD, LONIC, DRG, SNOMED CT.
Clients: Cloudnine, Deepam Hospitals, MyDentist (India), DaVita (India & Malaysia), Skyline Hospital (Manila), NMC Group of Hospitals (UAE), Karen Hospital (Kenya)
Training & Service : Yes, both on-site and online training available.
Service Level Agreement (SLAs): 99% uptime SLA.
Implementation Timeline: ~30-40 days for a 200-bed hospital.
Testimonial
Excellent Support by the Insta team and a very nice and comprehensive product for a multi-specialty hospital.”- Chitaranjan Sahoo ,Shanti Memorial Hospital Pvt. Ltd., Cuttack, India.
Caresoft Systems
Caresoft, is a Mumbai-based healthcare IT company, offering a comprehensive HIS with over 30 modules covering OPD/IPD, pharmacy, laboratory, radiology, billing, HR, inventory & finance. Ideal for Indian hospitals and clinics, with built-in features-local billing norms, insurance scheme handling, drug/diagnostic databases, etc. It serves a wide range of customer from small diagnostic centres to mid size hospitals and operates with on-premise, or cloud deployment models.
- Established: 2007
- Directors: Prassant Kumar, and Smita Kumar.
- No. of employees: ~60 (range 51-200)
- Head office: Mumbai, Maharashtra.
- Presence: Pan India and International
- Customizability: Fully customizable.
Product Offerings:
- HMS
- LIS
- RIS/PACS
- CMS
Deployment:
- On- premises
- Cloud (SaaS model)
Hosting Platform: Acronis and CtrlS
Mobile Application: Different apps for doctor,patient, and management.
Teleconsultation: Yes
Key Differentiators:
- Digital IPD, a tablet-based software that allows doctors to write prescriptions and record diagnoses directly on an iPad using a stylus pen, making documentation faster, more intuitive, and paperless.
- Analytics to find out the revenue leaking areas
Specialized EMR: Yes
Buyer Persona: Technical
Mobile First: No
Revenue: Revenue up YoY by 156.64% in FY 2022
Funding: Not available publicly
Key Markets: India and Maldives, Saudi, Kuwait, Malaysia, Singapore, South- Africa and etc.
Features:
- Multi-language support.
- HR module.
- Offering three versions: basic, standard, and advanced HIMS.
- Template-based prescription.
- Conversion ratio reports are available for front office IP and OP billing.
- Alert for IPD and daycare patients, such as drug, discharge, clinical discharge, and instruction.
- UI/UX is good with appropriate color coding.
- Doctors can give discount directly from their own dashboard instead of calling the receptionist.
- For a discount or any concession, the system can also route the final approval to an authorized management official for secondary validation.
- Users can view pharmacy expenses, OPD/IPD registrations, and billing data across multiple timeframes
- CEO dashboard that gives a clear view of the key metrics like patient numbers and revenue across departments, doctors, and referral channels
- Revenue dashboard that tracks and visualizes key metrics such as discount given, average revenue per patient, revenue by surgery, etc., while alerting management about low collections, rejected claims, high-discount cases, etc.
- Comprehensive admission dashboard.
- Automated feedback from the patient for management to review.
- BI dashboards offer a clear view of IPD admissions, discharges, revenues, and other key hospital performance metrics.
- Detailed analytics representation for the admin and management..
- Drag and drop feature that allow users to pick a column field and add it into pre-defined fields to create their custom filter option in patient reports.
- Admin users can review all hospital branches from a single user ID.
- Can consolidate the dashboards for comparative analysis.
- Hospital costing and a patient-wise detailed revenue dashboard.
- Inventory & Pharmacy oversight tracks stock, POs, GRNs(Goods Received Notes), and payments.
- Double approval (two-way authentication )for inventory management.
- Auto-generated POs based on past consumption trends to prevent overstocking.
- Device-independent software.
Technology partener: Not disclosed.
Price of software: Depends on the modules, number of beds and level of automation. Approximately 30-35 lakh for a 200-bed hospital.
Compliance with Healthcare IT Standards : HIPAA, GDPR, ISO, MCI, ICD-10, HL7, DICOM, NABH/NABL, IRDA
Clients: DSS Hospital, Criticare Lifeline Hospital- Mumbai , Oscar Superspeciality, Mumbai, Vidya Trauma Centre- Lucknow.
Training: Yes, both online and on-site training available.
Service Level Agreement (SLAs): 99% uptime
Implementation Timeline: Approximately 7 days for a 200-bed hospital, if no customization required.
Testimonial:
Thank you Caresoft Systems for your exceptional software! Working in a hospital setting can be demanding, but your software made our tasks easier. The ability to emphasize critical prints proved invaluable, aiding our workflow and ensuring efficient operations. Grateful for such a user-friendly tool!”- Rakhi Maniar , Criticare Lifeline Hospital.
SMARTHMS & Solutions
SMARTHMS & Solutions is a healthcare software provider specializing in advanced Hospital Management Systems. Their flagship product, SMART HIMS, streamlines hospital workflows through digital, paperless operations covering all departments: from patient registration to billing and analytics. With a focus on interoperability and efficiency, SmartHMS empowers healthcare institutions to deliver faster, smarter, and more connected care.
- Established: 2021
- Directors: Sreekumar Narendran and Nizam Ahammad
- No. of employees: ~50(51-200) employees
- Head office: Kerala, India
- Presence: Pan India and International
- Customizability: Fully customizable
Product Offerings:
- HIS
Deployment:
- On-premise
- Cloud
Hosting Platform: AWS or users can use any other server also.
Mobile Application: Separate mobile application for doctor,patient, and management.
Teleconsultation: Yes
Key Differentiators:
- Patients can track live token status from the mobile application.
- Integration with Prognosis for capturing patient vitals automatically.
- Blinking indicator to alert about significant patient data.
- For recurrent patients with similar illness, a template feature called the OPD kit, which pre-populates diagnosis, prescription, and treatment.
- Users can compare two different datasets across time frames, doctors, departments, specific test reports, etc, in analytics.
Specialized EMR: Yes
Buyer Persona: Technical
Mobile First: Yes
Revenue: INR 2.53 Crore for FY ending Mar 31 2024.
Funding: Funding not raised
Key Market: India, Qatar, Philippines, Indonesia
Features:
- Alerts for abnormal vitals.
- UI/UX is good with appropriate color coding.
- Comprehensive HR module that includes biometric attendance.
- Patient can book an appointment for any branch or any location.
- Simple and user-friendly interface. Appropriate color coding.
- During the next visit, it alerts if the patient has bought medicine from outside the hospital pharmacy.
- Doctor can track waiting patients whose vitals have been completed.
- Doctors can switch between two patient records without saving. The entered data is temporarily stored and only saved permanently when the doctor clicks “Save Permanently.
- Agentic AI features such as speech-to-text and smart AI assistant (discharge summary).
Technology Partner: Not disclosed
Price of software: They are following perpetual license model where they are charging based on the number of beds. Additionally , there is one time cost for data migration and implementation. Along with there are recurring AMC charges which can be decided mutually.
Compliance with Healthcare IT Standards: ABHA (M1,M2,M3), JCI, HL7, DICOM, NABH.
Clients: Naseem Healthcare(Qatar), IQRAA Hospital & Research Centre. Sabine Hospital & Research Centre.
Training: Both online and on-site training available.
Service Level Agreement (SLAs): 99% uptime
Implementation Timeline: Approximately 3 month for a 200-bed hospital.
Testimonial:
We have been associated with SMART HMIS for the last 6 years. When faced with numerous challenges, the SMART HMIS team has undoubtedly been able to solve all our problems successfully. Their team consist of young, experts and competent individuals. Their round the clock support, services & reliability are excellent. IQRAA extends heartfelt wishes for their success in all their endeavors. -Dr P C Anver, Executive Director, IQRAA Hospital & Research Centre
Doctors APP
Doctors App is an AI-powered EMR and practice management platform that helps clinics and hospitals go paperless, streamline workflows, and enhance patient care. Its mission is to empower healthcare professionals to build fully digital, paperless, and connected healthcare environments that deliver faster, smarter, and more patient-centric care.
- Established: 2017
- Directors: Mr. Ashokkumar Umashankar Chaturvedi
- No. of employees: 51-200 employees
- Head office: Maharashtra, India
- Presence: Pan India and International
- Customizability: Fully customizable
Product Offerings:
- EMR/EHR
Deployment:
- Cloud
Hosting Platform: AWS
Mobile Application: Single mobile application for doctor and management but separate for patient.
Teleconsultation: Online consultation via video call.
Key Differentiators:
- Those doctors who are not comfortable with digital EMR can use a tablet and stylus to write notes naturally, just like on paper.
- Stylus pen enables precise and efficient writing for digital prescriptions.
Specialized EMR: 56+
Buyer Persona: Technical
Mobile First: Yes
Revenue: Not disclosed
Funding: Not disclosed
Key Market: India, Turkey, Thailand, Singapore, Malaysia, Germany, Egypt, UAE, and the Czech Republic.
Features:
- Simple UI/UX
- Light Color coding
- Support multiple languages.
- Template-based prescription.
- Speech to text in both OPD and IPD.
- AI assistant feature in OPD dashboard (coming soon)
- Analytics for stock management, appointment, top lab test, etc.
- All the hospital branches’ data can be accessed via the same login.
- No alerts for out-of-stock inventory, user has to check manually in the dashboard.
- Staff can access key features such as OPD, IPD, pharmacy, and voice-to-text functionality directly from their mobile devices.
Technology Partner: Not available to find
Price of software: Subscription is based annually. Software pricing depends on the number of doctors.
Compliances: HIPAA, ABDM (under process)
Clients:
Training: Online-training.
Service Level Agreement (SLAs): 99% uptime
Implementation Timeline: 3-4 hours for a 200 bed hospital.
Testimonial:
“I’ve tried several EMR systems in the past, but Doctors App – EMR software is hands‑down the best. The user interface is modern and sleek, and the features are tailored specifically to pediatrics. The customer support team is also incredibly responsive and helpful.” – Dr Kapil Shukla, 21 Apr 2025.
MediXcel-91 (by Plus91 Technologies)
Plus91 Technologies, founded in 2009 in Pune, India, is a health‑tech company that has developed MediXcel, a cloud-based medical platform for hospitals, labs, and clinics. MediXcel includes EMR/EHR, HIS, RIS/LIS, patient engagement, and analytics modules, with secure, scalable, and interoperable operations.
- Established: 2009
- Directors: Aditya Patkar and Nrip Nihalani
- No. of employees: ~150(50-200 employee)
- Head office: Maharashtra , India
- Presence: Pan India and International
- Customizability: Fully customizable
Product Offerings:
- HIMS/HIS
- EMR
- PACS
- LIMS
Deployment:
- Cloud
- On-premises
- Hybrid
Hosting Platform: AWS
Mobile Application: Separate mobile application for patient, and doctors.
Teleconsultation: Yes
Key Differentiators:
- Digitized 13,000 facilities in 38 districts covering hospitals, PHCs, and rural health centers. integrate with a centralised command & control center, which enables real-time monitoring, data analytics, and improved decision-making across the state.
- Medixcel developed and deployed BHAVYA (Bihar Health Application Visionary Yojana for All) . It’s an IHMS(Integrated Health Management System) for the Bihar government.
- DPDP ready.
Specialized EMR: Yes
Buyer Persona: Technical
Mobile First: No
Revenue: $2.23M
Funding: Funding not raised
Key Market: Africa, Ghana, USA, Europe, etc.
Features:
- Templates for test and prescription.
- Alert for out-of-stock pharmacy.
- Multi-language support.
- Two types of versions: core and advanced HIMS.
- Voice-to-text feature, and lab OCR
- Voice assistant that categorizes vitals, complaints, recommendations, and more.
- CDSS given by AIIMS gives suggestions for diabetes and hypertension only.
- Real-time data analytics monitoring for all the health facilities.
- Doctors and staff facility monitoring,
- Department workflow-wise performance indicators and program-specific analytics indicators.
- Analytics for pharmacy/drugs, diagnostics, IPD, and revenue by doctor, department, etc.
- Automated lab & radiology machine integration with barcode sync comes as an optional (add-on) integration for an additional cost.
- Fully customizable for any workflow (as per the demo person),
- Through Bhavya, the average waiting time for a patient is reduced from 2 hours to 35 minutes.
Technology partner: None
Price of software: Based on the modules and number of beds, it’s 9-10 lakh for a one-time license and 3-4 lakh subscription annually.
Compliances: NABH, ABDM (M1,M2, M3), CMMI Level 5, ISO 9001:2015, ISO 27001:2013, FHIR, SNOMED-CT, LOINC, ICD-10/ICD-11, HL7, ISO 2779;2016, DISHA(India), HIPAA, GDPR, PDPA 2021, CFR21 Part 11, VART Certificate, CERT-IN OWASP, DPDP.
Clients: KC General Hospital- Bengaluru, Manipal HealthMap, MEDFORD, Jivika Healthcare.
Training: Both online and on-site training available
Service Level Agreement (SLAs): 99% uptime
Implementation Timeline:. Approximately 60-90 days for a 200-bed hospital.
Testimonial:
MediXcel’s EHR software platform is easy to use, intuitive and takes the pain out of creating reports and managing patient data. The company led by Aditya Patkar is very responsive and easy to approach and the whole team is available for training and trouble‑shooting at short notice. It is a pleasure working with the whole team. – Dr. Bhavin Jankharia, Dr. Jankharia’s Imaging Centre.
Matching Companies to Your Requirements
KareXpert:
KareXpert is a next-generation HIMS offering a single, white-labeled Super App for all healthcare stakeholders, built with Google’s collaboration for an intuitive user experience. It has strong partnerships with Reliance Jio, CISCO, AWS, KPMG, Azure, Oracle, and Tech Mahindra. It ensures strong data privacy and compliance with the DPDP Act, using multi-level authentication and geo-fencing. It has AI features such as OCR, face recognition, image annotation in EMR, and voice recognition coverage across 90% of the platform. According to the demo team, they have zero downtime over the last four years, is fully customizable, multilingual, and widely adopted by hospitals and clinics, making it a secure, scalable, and innovative choice.
Shivam Medisoft
A comprehensive HMS software that comes with advanced analytics tools. Features such as the control tower, a centralized command hub for hospital operations, and the Make Money Save Money (MMSM) solution, which ensures smart purchasing and business growth, enhance the efficiency of a hospital. With AI features like intelligent diagnosis, voice-to-text, and smart medicine suggestions, it enhances clinical efficiency. It offers both enterprise and lite versions, and prevents excess inventory purchase through stock validation. Backed by EY, PwC, KPMG, and Deloitte, the system is partially customizable, multilingual, and widely adopted, making it a reliable choice.
MocDoc
A comprehensive HIMS with features like CDSS referencing AIIMS Delhi guidelines and built-in image annotation for accurate clinical documentation. It offers a multi-tenancy and multi-location support. The system is fully customizable, multilingual, and compliant with advanced standards, making it a robust and widely adopted solution for hospitals and clinics of all sizes. But an on-premises mobile app requires a separate static ID purchase.
Insta by Practo
A comprehensive HIMS, with no graphical analytics, but data can be pulled into Excel. Available in standard and advanced versions. The advanced version includes features such as AI voice consultations, PACS, and contactless registration. Offers free upgrades every six months, and a robust custom MIS report builder with automated scheduling and dashboard pinning. Fully customizable, multilingual, and compliant with advanced standards. It is widely adopted across hospitals for its reliability and scalability.
Doctor App
Doctors App offers a comprehensive HIMS and a tablet-based EMR that allows doctors to write notes naturally using a stylus, making the transition to digital workflows effortless. Staff can manage OPD, IPD, pharmacy, and voice-to-text features all on their mobile. No alerts for out-of-stock inventory, user has to check it manually in the dashboard. The system is fully customizable, multilingual, and compliant with basic standards, making it ideal for small and mid-sized hospitals and clinics.
SmartHMS:
SmartHMS has a comprehensive HIMS solution that provides robust analytics for data comparison across doctors, departments, and time frames. It offers AI-driven features such as speech-to-text and a smart assistant. The system is integrated with Prognosis to enable automatic vitals capture. Also offers live token tracking for patients. The solution is fully customizable, multilingual, and widely adopted, ensuring efficient, patient-centric operations.
MediXcel-91 by Plus91 Technologies:
MediXcel-91 by Plus91 Technologies is a fully customizable HIMS with a voice assistant and an AIIMS-based CDSS for diabetes and hypertension. It developed and deployed a BHAVYA IHMS for the Bihar government in 13,000+ facilities across 38 districts. Through BHAVYA, patient wait times reduced from two hours to 35 minutes. Compliant with advanced standards, data analytics, multilingual, and widely adopted, it’s a scalable and proven healthcare solution.
Caresoft Systems
Caresoft Systems provides an efficient HMS available in basic, standard, and advanced versions with good analytics tools. Has a revenue dashboard for real-time financial insights and alerts. It has a drag-and-drop report builder and auto-generated POs, simplifying operations. Its Digital iPad feature enables quick, paperless documentation using a stylus pen.
It is fully customizable, multilingual, and widely adopted, making it a reliable and user-friendly choice for hospitals and clinics.
SoftClinic GenX
SoftClinic GenX provides a comprehensive HIMS that is fully customizable, multilingual, and compliant with intermediate standards. Inventory checks are manual. Has a feature that enables custom discount controls and auto-fetching of IPD charges for billing transparency. Widely used HIMS across hospitals and clinics.
Manorama Infosolutions
Manorama Infosolutions delivers a comprehensive HIMS that has features like an AI voice assistant and CDSS. It uses the latest technology IoT, Gen-AI, ML, NLP, with speech-to-text, big data, and blockchain. It has strong technology partnerships with Microsoft, Google Cloud, SAP, AWS, and Tech Mahindra, and public health partners Tech Mahindra, Honeywell, NEC, KPMG, Larsen & Toubro Ltd, HSCC, IL&FS. It is fully customizable, multilingual, and compliant with advanced standards.
Comparative Compliance Analysis of Healthcare IT Providers
| S.no | Company | Compliance | Remarks | |
| 1 | KareXpert | ABDM/NDHM, HIPAA, NABH, GDPR, NABL, JCI, HITRUST-level security, ISO 27001, ISO 9000, HL7, FHIR, DICOM, LONIC & CPT, SNOMED CT, ICD-10-CM, ICD-11, CMMI Level 3& 5 | Advanced standards | Broadest compliance spectrum—meets Indian, U.S., and global interoperability standards. Includes security, clinical coding, and data exchange frameworks. |
| 2. | Plus91 Technologies/ MediXcel-91 | NABH, ABDM, CMMI Level 5, ISO 9001:2015, ISO 27001:2013, FHIR, SNOMED-CT, LOINC, ICD-10/ICD-11, HL7, ISO 2779;2016, DISHA(India), HIPAA, GDPR, PDPA 2021, CFR21 Part 11, VART Certificate, CERT-IN OWASP, DPDP. | Advanced standards | Very high regulatory and data security depth. Aligns with Indian, EU, U.S., and ASEAN privacy laws; demonstrates enterprise-grade and validated compliance maturity. |
| 3. | CareSoft | HIPAA, GDPR, ISO, MCI, ICD-10, HL7, DICOM, NABH/NABL, and IRDA. | Intermediate standards | Balanced compliance footprint across global privacy and healthcare exchange standards with insurance (IRDA) inclusion. |
| 4. | MocDoc | HIPAA, ABDM M1, M2, & M3 NHA, Aasandha, NABL, HL7, NABH, ABHA, UK Certification & Inspection Ltd. , ISO 27001, ISO 9001:2015, SNOMED-CT, ICD-10, LOINC, MSQH, JCI. | Advanced standards | Strong compliance stack across India, UK, and Malaysia. Certified under multiple quality, coding, and data protection frameworks. |
| 5. | Smart HMS | ABHA (M1,M2,M3), JCI, HL7, DICOM, and NABH. | Intermediate standards | Strong interoperability and hospital accreditation coverage; moderate global privacy depth. |
| 6. | Insta by Practo | HIPAA, HL7, ISO 27001, DSCI, DICOM, ICD, CPT, DHA, JCI, NABH, NABL, HAAD, LONIC, DRG, SNOMED CT. | Advanced standards | Deep global regulatory alignment (HIPAA, JCI, DHA, HAAD) with multi-country deployment readiness and full clinical coding support. |
| 7. | Shivam Medisoft | NABH, NABL, and ISO 9001:2008. | Basic standards | Focused mainly on Indian regulatory & quality standards. Limited global compliance footprint. |
| 8. | SoftClinic GenX | HL7, DICOM, ICD-10 & CPT Codes, HIPAA, and GDPR | Intermediate standards | Covers key global data privacy and interoperability standards, but limited Indian regulatory depth. |
| 9. | Manorama Infosolutions | ICD-10/11, HL7, HIPAA/GDPR, SNOMED-CT, STS CMMI Level 3, ISO 9001:2015, NABH, WHO, DICOM, ABDM. | Advanced standards | Strong mix of global standards and Indian healthcare certifications. Globally recognized clinical and interoperability frameworks. |
| 10 | DoctorsApp | HIPAA and ABDM | Basic standards | Limited scope; foundational data protection and India health ecosystem compliance. |
Compliance of RIS/PACS Vendors with NABH, Ayushman Bharat, and ABDM Standards

How Vendors Differ: Deployment, Pricing & Clients
| S. No | Company Name | Deployment | Price (For 1 branch with 200-bedded hospital, may vary) | Client |
| 1. | Shivam Medisoft | Cloud, On-premises | Pricing based on the number of computers | Bhagwan Mahaveer Cancer Hospital & Research Centre, Breach Candy Hospital trust, Asian Heart Institute, Holy Family Hospital, Park Hospital and etc. |
| 2. | CareSoft | Cloud, On-premises | ₹30-35 Lakh , based on the modules. | DSS Hospital, Criticare Lifeline Hospital- Mumbai, Oscar Superspeciality, Mumbai, Vidya Trauma Centre- Lucknow. |
| 3. | KareXpert | Cloud, Hybrid | ₹30–35 lakh AMC- 20% | Tirumala Tirupati Devasthanams(TTD) hospital – Andhra Pradesh, Eves hospital- Meerut |
| 4. | Smart HMS | Cloud, On-premises | Perpetual license: Based on number of beds + AMC. One-time cost for data migration and implementation. | Naseem Healthcare(Qatar), IQRAA Hospital & Research Centre. Sabine Hospital & Research Centre. |
| 5. | Plus91 Technologies/ MediXcel-91 | Cloud, On-premises, Hybrid | It is 9-10 lakh for a one-time license and 3-4 lakh subscription annually. Also can vary based on the number of beds and modules included. | KC General Hospital- Bengaluru, Manipal HealthMap, MEDFORD, Jivika Healthcare. |
| 6. | DoctorsApp | Cloud | Subscription annual. Depends on the number of doctors. | Not disclosed |
| 7. | Manorama Infosolutions | Cloud, On-premises | Subscription: monthly or annual | Chest Diseases Hospital, Kuwait, Sri Dharmasthala Manjunatheshwara(SDM) College of Medical Sciences & Hospital, Dharwad, Karnataka |
| 8. | Insta by Practo | Cloud | Depends on the users. Only offers annual subscription. | Cloudnine, Deepam Hospitals, MyDentist (India), DaVita (India & Malaysia), Skyline Hospital (Manila), NMC Group of Hospitals (UAE), Karen Hospital (Kenya) |
| 9. | MocDoc | Cloud, On-premises | Perpetual license: ₹15,000 per bed | Apollo SHINE Foundation, ORBITO ASIA, Gem Hospital, A G Hospital. |
| 10. | SoftClinic GenX | Cloud | Based on the package chosen. | Monarch Health, Mumbai, Saibaba Hospital, Rewa, Datta Medical Center, Nigeria |
Fitment of HIMS/HIS Vendors for Different Healthcare Setups
| S. No | Company Name | Suitable for Hospital/clinic Size | Why they fit |
| 1. | KareXpert | Small to Large Size Hospital/clinic | Cloud-native and hybrid deployment options with a modular design ensure comprehensive hospital coverage. The system is flexible, scalable, and meets advanced compliance standards featuring cutting-edge technologies like face recognition and more. |
| 2. | MocDoc | Small to MidSize Hospital/clinic | Cloud & on-premises deployment, comprehensive hospital coverage, dashboard and MIS reporting are well structured, and advanced level of compliances and standards. |
| 3. | SoftClinic GenX | Small to MidSize Hospital/clinic | Cloud deployment, comprehensive hospital coverage and intermediate level compliances and standards, and 20 years of experience. Ideal for physician groups looking for a lightweight, clinic-centric system with flexible usage-based billing. |
| 4. | Manorama Infosolutions | Medium to Large Size Hospital/clinic | Cloud & on-premises deployment, AI-enabled EMR, CDSS and advanced level compliances and standards. Ideal for large hospitals, medical colleges wanting a highly modular enterprise HIMS. |
| 5. | Shivam Medisoft | Small to Large Size Hospital/clinic | Cloud & on-premises deployment, comprehensive hospital coverage, suitable for the hospitals seeking strong functionality without heavy enterprise overhead. It is also offering live data tracking from a single screen, and basic level compliances and standards. |
| 6. | Insta by Practo | Small to Large Size Hospital/clinic | Cloud-based, clinic-centric solution with full hospital coverage, robust booking/OPD workflows for high-volume clinics, and supports advanced compliance and standards. |
| 7. | CareSoft | Small to Large Size Hospital/clinic | Cloud & on-premises deployment, comprehensive hospital coverage, and intermediate level compliance and standards. Suitable for hospitals with multiple departments needing inter-department data flow. |
| 8. | Plus91 Technologies/ MediXcel-91 | Small to large size Hospital/clinic | Cloud, on-premises, & hybrid deployment, comprehensive hospital coverage, and advanced level compliance and standards. Ideal for small to large size hospitals and for multiple chains. |
| 9. | SmartHMS | Small to Large Size Hospital/clinic | Cloud & on-premises deployment, scalable, comprehensive hospital coverage, and intermediate level compliances and standards. Ideal for medium to large size hospitals. |
| 10. | DoctorsApp | Small to Midsize Hospital/clinic | Cloud deployment, suited for high-volume clinics that need a cost-effective, AI-driven, mobile-first EMR solution with essential compliance and standards. |
References
https://www.linkedin.com/pulse/top-10-most-trusted-hospital-software-companies-india-drlogy-v2kpf
https://www.bajajfinserv.in/insights/top-10-hms-in-this-year
https://publicmediasolution.com/blog/top-10-hospital-information-management-systems-in-2025
https://www.softwaresuggest.com/hospital-management-software
https://www.linkedin.com/pulse/what-hospital-management-information-system-hmis-main-things
https://www.slideshare.net/slideshow/hospital-information-system-250398841/250398841
https://www.imarcgroup.com/india-hospital-market
https://www.grandviewresearch.com/horizon/outlook/hospital-information-system-market/india
https://www.marketsandmarkets.com/Market-Reports/hospital-information-system-market-144083226.html
https://www.grandviewresearch.com/industry-analysis/hospital-information-systems-his-market
https://www.precedenceresearch.com/hospital-information-system-market